Brake repair service near Cherry Brook, MA

theCARS Company, as mentioned by other reviewers, deserves 5 star ratings across all boards. Service is extremely quick (usually takes a couple hours for normal maintenance; few minutes for an oil change) and fairly priced. They have appointments open constantly and 'reservations' are easy to make. In terms of quality, I have been in there twice--once because my 'check engine' light lit up and the other for the 45,000 mile routine maintenance--and the results couldn't have been better. Problems are discovered quickly and solutions are provided even faster. What sets theCARS Company apart from any other car shop I've been to is their customer care. Point in case: recommending a cheap buff-and-polish job for the many bumps and scratches on my car as opposed to an extremely expensive paint job. Need another example? They offer discounts and coupons constantly. They don't hide them from you. In fact, make sure to politely ask if they have any available and they will respond honestly. Believe me, they've got your back and they're looking to protect your wallet. They seem genuinely interested in your best interest and not on making a quick buck. Very professional, well-organized, and reasonable prices: what else could you ask for?

Alexander Automotive Service is a full-service auto repair facility located in Sudbury, MA. We are capable of handling your maintenance and repair needs for all European, Asian, and domestic cars. If you are looking for a team of competent, communicative, and caring auto technicians then please come see us at Alexander Automotive Service! You will be happy you brought your car to us.

The owner is rude, inflexible, and ignorant. He refused to allow my agent to pick up my car, EVEN WITH A SIGNED AFFIDAVIT. My guess is he wanted the 3 extra days "storage" he was going to claim. He claimed he had no FAX to accept a signature and no INTERNET to accept a scanned form. He is a liar and a cheat, and downright rude and miserable. STAY AWAY IF POSSIBLE. WELLESLEY POLICE, PLEASE REMOVE HIM FROM YOUR ACCEPTABLE LIST OF TOWING COMPANIES!

When I arrived, nobody was manning the store front. When "Patrick" finally came out, he seemed very confused about me requesting to have my TireRack.com tires installed. I had called ahead to ensure the tires were in the store. Eventually, he figured out "something or other" mumbled something I didn't understand and asked for my keys. I watched the entire service. They have large windows in the waiting area where you can clearly see the entire service bay, and they changed the tires within easy view of my location. I watched carefully, because I assumed that the TPMS service was bull***t, and that they wouldn't actually do anything. Glad I did. I saw the "technician" deflate all 4 tires, put them on the mounting machine, remove the old rubber and put on the new. They never did ANYTHING with the TPMS sensors on the wheels. Old tire off, new tire on ... nothing in between. To their credit, when I confronted them with this information, they called the "technician" over and asked if he did the TPMS service and he honestly answered that he had not "because nobody gave him the kit". I'm assuming if this is something they routinely charge, this is a service they should be routinely performing ... just as changing 4 valve-stems used to be. I am quite sure this is "business as usual", and they are routinely ripping people off $7.00 per tire for a service they never perform, and most folks are none-the-wiser. After much hemming and haw-ing and two calls to his boss, the service writer finally figured out how to issue me the $28.69 credit to my credit card.