Ford service near Clinton, MA

I had an awesome experience with Charly, who owns the place. I am mildly up on cars (and people), enough to know when I'm getting ripped off. I think. Charly was awesome. When I showed up to First Foreign, Charly made sure he dropped what he was doing to come deal with me personally. He spent a few minutes going over the car with me, and made sure he understood everything I was having trouble with before he let me go. The next day, he called with a list of fix-it opportunities, and we made a plan on what we were going to work on. He did an awesome job of being consultative, rather than selling--he gave it to me straight, and I was the boss of what we actually worked on. He then made sure to give me price estimates on everything, spelling out parts & labor costs. He made sure I knew about all my options (like with tires, I could pick between the more expensive factory tires and a less expensive after-market brand. We talked about my driving pattern, and he suggested I go for the less expensive option). He gave me a day estimate and stuck to it. The price was awesomely reasonable for all the work that was done (he even took care of a few quirks for free). I picked up the car during the weekend, and Charly made sure to talk to me on Monday about what was done, what he thinks is left to do, and what to do going forward into the future (how/where to sell this car and get a different one, when it's time to move on). He did an awesome job building a relationship with me--I'll be a customer as long as I'm within driving distance. By the way--the car drives like butter. I never thought it would drive so well.

I will never go to this gas station again. The gas attendant was very rude and very slow. I believe his name is Richard. I hope he is not the owner.i hope the owner/owners let this employee go they will loose a ton of buisness due to this attendant.

Very affordable and excellent workmanship,they are very polite and easy to talk I would recommend everyone to go to see them for work on there car's and truck I give them a thumbs up . I am very happy with there work, Thank you .

I want to preface my review by saying that the techs are very talented and I deeply appreciate the work they specifically did. I also would like to say Jake is an incredibly nice individual who does the best he can with what he is given, and unfortunately his colleague does not share the same sentiment. Rico lied about every facet of the job. From price, to estimated time, to simply what they would actually be able to do for me. He also made it very clear he did not respect my input and opinions even though I am the owner of the vehicle; I have my own opinion as to why he felt that way as well. INCREDIBLY upsetting experience considering my family is return customers of Zaks (I personally will not be returning). I again thank Jake and the techs for their diligent, and honest, work; And all they did in the face of their teammate actively working against them. Unfortunately, they can only do so much when the bridge has already been burned.

Had them "build" an EJ25 subaru motor for me not long ago. After 3k miles it is burning 1qt every 3k miles, and visibly smokes in boost and on decel. Alex assured me "the motor isn't broken in yet" at 2k miles. Its only gotten worse and I just continue to get run in circles. Don't go here to get an engine "assembled" go somewhere that's actually going to BUILD it and stand behind it. A few dynos and 300 facebook reviews totaling 4.9 stars is very capable of fooling your wallet!

STOP NOT GO HERE. This place is a joke. This guy will try to make more work then what you come for. I went there for an alignment and he tried to get me to do a brake line. I should have asked around since he has a bad reputation for over charging and bad work from regular people and other shop owners form the area. Don't be stupid like I was, ask around and you'll see.

AMAZING! My car broke down in Franklin, I live in Watertown...had it towed to Mark's thanks to AAA. I had no clue where to take my car as it was late and everything was closed ( good thing for google looking for local places ). He owns the place and worked on my car, he did not over charge on labor and he did not lie about the cost of parts to make money ( I have had this problem with places in Watertown, Midas, Firestone and the list goes on..although Perfection in Watertown is decent). After he fixed my car he took it for a drive and it was rainy so he replaced my awful wipers free of charge. He inspected all of my brakes free of charge ( my problem was right front brakes ). My car was fixed in no time and he offered to pick me up from the train station as I was not sure how I was going to get back to Franklin, but I ended up getting a ride. His place was very nice, he was very nice..you could tell he loves what he does. It was overall a wonderful experience. He was very honest and I will be making the drive to Franklin for all my car needs..yes, it was that good! Finally, honesty!! Thanks Mark, you saved the day and did not kill my wallet!