Alternator and starter repair service near Dorchester, MA

My keys and phone were locked in the car so I couldn’t call AAA. I was at Star market on Mt. auburn street, walking distance from Vahe’s garage. They were very busy, but he sent his assistant to help me. After 15 minutes, we couldn’t get the door unlocked. Then Vahe came out himself and spent more time until he got the door open. He was so kind, and competent, then he wouldn’t let me pay.

Best service ever. Very friendly people. Price was reasonable. Highly recommended them and Female Friendly!! -Beck Mensah

I had my car towed to this shop from another because I heard how honest George Jr. is. I'm so glad I did. I got an estimate of $954.00 for a whole bunch of work that my 2004 honda civic needed from thwe other shop. George went through the estimate and double checked what the other shop said and It wasn't true at all. George fixed what I needed and now my car runs like new. My bill was only $255.81. What a deal. I cant say enough about them. Thank you guys.

t is with pleasure that I write this review on behalf of my myself and husband. We have been using Factory Auto Service for a few years now and have no complaints. We are pleased with the service that we receive. We have an Acura and Civic and this company have done a great job with the repairs and maintenance. Some issues that we've had in the past weren't sufficiently assessed and repaired properly by other service providers. However, now that this company is our premier auto mechanic provider, those issues are now of the past. The owner is very polished and knowledgeable about automobiles. He takes the time to educate his clients which we appreciate very much. When our car is being serviced by the company, we are confident that they will be able to address the issue with precision and ensure that safety is a priority! They always successfully diagnose and complete the repairs and within a reasonable timeframe. We are always pleased with their services, which prompts us to be return customers. Interaction with them is easy as we are presented with options which makes it convenient for us as consumers. The owner makes us feel included, making our interactions very productive since he ensures that we have the final say in the decision. At the end of each service visit, the owner takes the time to orally provide a concrete report about all that took place and possibly any additional findings outside of the original scope of work that may require future attention. However, if while working on the vehicles, and they come across something that requires immediate attention and safety is a factor, the owner will personally contact us to review those findings with us. A notable strength of the company is their ability to be efficient and prompt! I am convinced that anyone who utilizes their service will be satisfied. -Melanie

Professionals are hard to find so when you do find a professional we'll run auto repair shop, it's a true find. Mike's is such a place. Family owned and operated. Clean, honest, extremely competent. It's all that you want in 'your' neighborhood auto service center.

I can't give enough praise to Luis and Dina. I lived in MA for three years from '05-'08 and took my '99 VW Passat there for EVERYTHING it needed during that time. New brakes, regular oil changes, even a serious collision. Fast forward three years: I'm living in California and involved in a class action lawsuit against VW because they make terrible cars (Google Volkswagen water egress, you'll see what I mean. P.S. - don't ever buy a Volkswagen) and Luis and Dina help me get old invoices and documents that I've lost long ago.

Hands down i give this shop the best mechanics in Somerville/ Boston area. I take my car herre when ever there's a problem and they always quote me a fair price and do great work. Also, it's so nice to find an honest mechanic. If you need work done to your car come here. you won't be disappointed.

Thanks Guys! My Subaru had been given a diagnosis of "about to die" by a Boston local dealership. My friends had been telling me about Jimmy and his staff for years so I brought it over and gave him the estimate and list of repairs from the dealer. Sadly for my car he corroborated that most of what they said was true. What Jimmy did tell me though was that it wasn't all going to happen that day or the next. I decided to have the brakes fixed and then the oil pan. My Dad was a mechanic. I could tell that Jimmy was telling me the truth. He runs his place just like my Dad did. I highly reccommend Fellsway Auto.

Our family has been taking our cars to Shell in the Square for years now, both for minor, expected, and unexpected repairs. We rely on the staff's judgement on our old car and have gotten excellent advice, timely repairs and are well satisfied with their service.

Went in to get a headlight fixed for a ticket and made an appointment for the following morning. We decided to drop the car off and uber back after dinner and while finishing up we received a call from Bill who told us he already took care of the light and we were able to drive home only an hour after dropping it off. Very friendly staff and very appreciative of the quick service that was provided...... Thank you guys!!!!!!!!