Engine repair service near Dover, MA

I love this place! My husband and I bring our Toyotas here for all services. They are fair, fast and kind. I love that they are a family owned business and treat their customers the same. We will be back! -Dawn

The owner is dishonest. I agreed with him to give me 10-15 dollars discount for both oil change and tyre rotation. However, at checkout, he didn't offer a detailed receipt. When I asked for one, he admitted that he used regular engine oil rather than the Mobil one which should be included in his oil change package. And I am pretty sure he only rotated 3 tires rather than 4, but I did not take picture of the order of tires beforehand to challenge him. I will never go there again!

Randy's is hands-down the best auto shop I've had the pleasure to work with in twenty-five years of car-ownership. You can probably find some of their services cheaper elsewhere, but you won't find their reliability or their customer-care.

very honest and trustworthy- family own and family run! gave me a great price and only did the work i asked to be done, nothing extra or sneaky- very reliable!!

Under new ownership and terrific service!! I was very happy to see a good car repair service right down the street from me. The staff was very friendly, courteous, skilled and explained everything to me. Thank you for taking care of my car. Laura

West Side Collision Center is the best auto repair shop in Natick, MA, proudly serving the Metro West & surrounding areas for over 30 years. We provide high quality auto collision repair services such as auto body repair, automotive repair, bumper replacement, paint services and other services for all your auto body needs! West Side Collision Center - 158 E Central St Natick, MA 01760 - Tel: (508) 975-4414 - Email: info@wscollisioncenter.com

Make sure to take physical pictures of everything that is broken or needs repair that you’re already aware of, prior to bringing your vehicle into this shop. They will exploit those damaged/failing parts and cause further damage to them. It seems to be part of a ploy to generate revenue for their shop because they will then try to get you to make the repairs there. Don’t expect any accountability either…. They seem to have temporary amnesia when confronted about damage that they were clearly responsible for. Alan Symmes and company - stop believing that each customer that steps foot in your shop, is as naïve as you paint them to be. These are the types of mechanics that will pull the bait and switch on you, if presented with the opportunity…. You know, replacing your new parts in working condition with used/failing parts to swindle honest customers out of their own money.