Mitch is really great. He is honest and reliable. I have serviced my ... read more Mitch is really great. He is honest and reliable. I have serviced my car with Mitch for over 4 years and have always been satisfied with the service. Philip Wingfield
I took my van in for an oil change but they forgot to put new oil in. ... read more I took my van in for an oil change but they forgot to put new oil in. As I was driving home, I heard a ticking noise. I didn't know what that ticking noise was. So when I got home I told my husband about the ticking noise. My husband lifted up the hood and checked to see if I had oil in my van. My husband knew what the ticking noise meant, that there wasn't any oil in it. Sure enough! There wasn't any oil in it!! So I went to Midas in Westfield,MA to get an oil change and they ruined my engine. I still had a van payment. We had to junk our van because Midas ruined my engine!! It was Awful because I had to pay off my van and couldn't even drive it because the engine was ruined!! I still owed $6,000.00 and had to make the payments to save my credit even though it was in the junk yard!! When I contacted Midas about this they gave me a $800.00 to compensate me for my mechanic bills because of this but they didn't offer to pay off my van even though it was their fault!! Buyer Beware!!! I couldn't find a lawyer that wanted to take on the case because Midas went out of business. They said that there wasn't anything they could do because of Midas going out of business. So I got totally screwed!!! Well, now I see that Midas in Westfield, MA is back in business so I'm not sure if it has new owners but I just want to share my story with you just to warn you!!
Incredible Service! They were able to help us back on the road the sam... read more Incredible Service! They were able to help us back on the road the same day. Peter & Andy were so friendly and knowledgable, and their rates were awesome. I would totally recommend Route 102 to all my family and friends. Thank you for the great service, our car is running perfectly.
