Diagnostic services service near Melrose, MA

Make sure to take physical pictures of everything that is broken or needs repair that you’re already aware of, prior to bringing your vehicle into this shop. They will exploit those damaged/failing parts and cause further damage to them. It seems to be part of a ploy to generate revenue for their shop because they will then try to get you to make the repairs there. Don’t expect any accountability either…. They seem to have temporary amnesia when confronted about damage that they were clearly responsible for. Alan Symmes and company - stop believing that each customer that steps foot in your shop, is as naïve as you paint them to be. These are the types of mechanics that will pull the bait and switch on you, if presented with the opportunity…. You know, replacing your new parts in working condition with used/failing parts to swindle honest customers out of their own money.

Volkswagen Gallery’s team of talented professionals goes above and beyond the expectations of Massachusetts VW enthusiasts, offering safe, reliable vehicles backed by top-notch auto service.

mark is really good about letting you know what you need now vs. what can wait. his turnaround is also really quick.

I was told about this place from a coworker who raved at his honesty and technical knowledge. Also our vehicle maintainece guy also said he was good. I dropped my truck off to have a boched job that another place did, he had me straightened out in short order and the bill was reasonable. Definitley use them again!

I was planning to go on a business trip to NY and had a couple of issues with my 10 year old (but reliable) car. My sister suggested American Brake in Stoughton, where she takes her car. Tony and staff was not only friendly and extremely professional but great and fast service. My car was ready for the long drive and I felt more secure behind the wheel after they did the repair and performed their "Pre-trip Check Up"

I needed new tires yesterday and Ron was able to get me the best price around by far. Great service and fast turnaround. Car rides great again!

My MB needed a tuning belt replacement and I emailed Dave and setup an appointment. Upon arrival I was given an estimate of the time. I left for work and in exact time I got a message that my car's tuning belt was replaced. Dave, bob and their team deserve all the credit for their professional and friendly service.