Brake repair service near Mission Hill, MA

I took my car to Mikes Auto Repair for new brake pads and rotor replacement because his rputation online, he was helpful on the phone and he quoted what sounded like a fair price. Mike continued to impress with his warm and helpful customer service, putting my car on his lift immediately, showing me everything he saw, and walking me through the alternatives. He was able to get the appropriate parts in ten minutes and get right to work, and he had my car finished in less than three hours. He even took a test ride with me to ensure everything was to my satisfaction.

Professional, honest, quick, and reasonably priced work. Employees were friendly and thorough. What more could you ask for?

When I arrived, nobody was manning the store front. When "Patrick" finally came out, he seemed very confused about me requesting to have my TireRack.com tires installed. I had called ahead to ensure the tires were in the store. Eventually, he figured out "something or other" mumbled something I didn't understand and asked for my keys. I watched the entire service. They have large windows in the waiting area where you can clearly see the entire service bay, and they changed the tires within easy view of my location. I watched carefully, because I assumed that the TPMS service was bull***t, and that they wouldn't actually do anything. Glad I did. I saw the "technician" deflate all 4 tires, put them on the mounting machine, remove the old rubber and put on the new. They never did ANYTHING with the TPMS sensors on the wheels. Old tire off, new tire on ... nothing in between. To their credit, when I confronted them with this information, they called the "technician" over and asked if he did the TPMS service and he honestly answered that he had not "because nobody gave him the kit". I'm assuming if this is something they routinely charge, this is a service they should be routinely performing ... just as changing 4 valve-stems used to be. I am quite sure this is "business as usual", and they are routinely ripping people off $7.00 per tire for a service they never perform, and most folks are none-the-wiser. After much hemming and haw-ing and two calls to his boss, the service writer finally figured out how to issue me the $28.69 credit to my credit card.

J&K Auto Service is a full service repair shop. Servicing all makes and models, and specializing in BMW MINI MERCEDES VOLVO VW AUDI. We pride ourselves in having the latest technology available for our customers. We have the factory spec software to code, program, and update, most European models.