Ford service near Southwick, MA

Horrible customer service. Do not trust your car with these people.

You guys did a good job on my car and the charges were reasonable. You have made yourself a permanent customer! Caleb B. Simsbury, CT

Took my '04 Honda Civic in for a brake problem. Was told everything - rotors, pads, calipers, lines - needed to be replaced, was quoted $2500. Had the car towed at my own expense to another shop. Other shop diagnosed a broken brake line, cost me $228 to have it repaired. Brakes work fine now. Will not ever go here again.

I brought my car into Midas, S Main st Torrington CT on July 25th 2022 to have a new differential ring and pinion installed. The car was promised to me for July 26, 2022. Midas kept delaying and putting of the performing of the job for a full 2 1/2 weeks. I had to purchase the tool for the mechanic to perform the job. When I pick up the car on Thursday August 11th 2022, I leave the parking lot with the car and almost immediately here and abnormal sounding whining or grinding in the rear end. I turn around grab another mechanic who is still there and hadn't gone home yet and took him for a test drive and let him listen to the noise. he assured me the noise is normal and is a break in noise that will go away after 100 or so miles. 150 miles later, the noise is still there and other people who are mechanics NOT with Midas tell me the differential should not make ANY noise at all if the job is properly performed. In short, I had to wait 2 1/2 weeks for a job that was promised to be a one or two day job. The job was performed poorly and there may be damage to my car. Mida grossly overcharged me a price of $850 for a job that is listed as a 5 hour job on the books.

Sullivan Glass is northwestern Connecticut’s premier glass shop. We are a full service shop offering residential, commercial, and auto glass replacement. Family owned and operated for over 25 years, providing great service and the best quality products. Over the years we have merged with two local glass shops; Union Glass and Classic Glass, both of Torrington, Connecticut.

Worse place to get your car worked on. They couldn't even change my brakes correctly. They hit my car while at the shop and refused to take responsibility for it. I ended up taking my car to Toyota dealership because they screwed it up and hit my car. BEWARE STAY AWAY!