Brake repair service near Wayland, MA

Professional, quick, and reliable. Murat has helped me in more than one pinch, and is the kind of mechanic you usually can only hope to find. No rip-offs, honest assessments, and a generally nice guy on top of it all.

Complete Repair Shop. We Only Repair What Needs To Be Repaired No Surprises

The people here are very upfront and honest and they were really good mechanics as well. This is a good shop to come to in my opinion.

Leary is an immaculate shop w great car passion and they take great care in their work.

Shin in FABULOUS and very honest. Does a great job in any repair you need. Hard to find a good mechanic and he is one

I had my car towed to this shop from another because I heard how honest George Jr. is. I'm so glad I did. I got an estimate of $954.00 for a whole bunch of work that my 2004 honda civic needed from thwe other shop. George went through the estimate and double checked what the other shop said and It wasn't true at all. George fixed what I needed and now my car runs like new. My bill was only $255.81. What a deal. I cant say enough about them. Thank you guys.

t is with pleasure that I write this review on behalf of my myself and husband. We have been using Factory Auto Service for a few years now and have no complaints. We are pleased with the service that we receive. We have an Acura and Civic and this company have done a great job with the repairs and maintenance. Some issues that we've had in the past weren't sufficiently assessed and repaired properly by other service providers. However, now that this company is our premier auto mechanic provider, those issues are now of the past. The owner is very polished and knowledgeable about automobiles. He takes the time to educate his clients which we appreciate very much. When our car is being serviced by the company, we are confident that they will be able to address the issue with precision and ensure that safety is a priority! They always successfully diagnose and complete the repairs and within a reasonable timeframe. We are always pleased with their services, which prompts us to be return customers. Interaction with them is easy as we are presented with options which makes it convenient for us as consumers. The owner makes us feel included, making our interactions very productive since he ensures that we have the final say in the decision. At the end of each service visit, the owner takes the time to orally provide a concrete report about all that took place and possibly any additional findings outside of the original scope of work that may require future attention. However, if while working on the vehicles, and they come across something that requires immediate attention and safety is a factor, the owner will personally contact us to review those findings with us. A notable strength of the company is their ability to be efficient and prompt! I am convinced that anyone who utilizes their service will be satisfied. -Melanie

Magno auto repair was the WORST place I could EVER have taken my car to. They told me I had so many different things wrong with my vehicle, i had to get a new water pump, 4 sensors, timing belt, etc, in order to get my cadillac cts running in perfect condition. Well, not even a month later my car broke down and now its at a shop where the mechanic has informed me that the service done on my car by Magno's was the cause of my engine almost blowing. Magno's people left wires disconnected, sensors that were switched, they were all in wrong places, they put my engine back together but left screws out and that caused oil to leak all over the engine and brand new parts I had just spent 600$ on. There was also oil leaking from behind the pulleys, which were aparently too small. All that amongs other things, he destroyed my vehicle. After paying so much for a job, I really expected him to do it right, but I am very dissapointed and angry with this experience. My car is currently at another shop, where my vehicle's engine was put completely apart and numerous parts are being changed due to damage caused by him. And Magno will not do anything about it. Also, the receipt he gave my only says "work done for x amount of money" so there isn't much I could do legally. The most dishonest and iresponsible bussiness I've ever came across!

They always ensure the customer is happy. They are very flexible, convenient and just great guys. Thanks for checking my heat, the old car is nice and toasty warm. As always you are the best. Thanks, Bunny M