Collision repair service near West Bridgewater, MA

Brought my motorhome to ironhorse to fix a leak on the roof of my 2010 ford class2 motorhome. I met with the owner brian Cavanaugh and we went over the leak. He said no problem they do these all the time and that he would have it done within a week and submit the bill to my insurance company. Well 2 weeks go by... I called several times and this guy bruce who sounds drunk every time I call says the same thing, that Brian isn't available. Well I decided to drive down there to see how things were doing, and when I pulled up my motorhome was sitting outside in the pouring rain. I went and opened the side door only to see my roof tiles were soaked and falling down, the carpet was drenched and the wall was bowing from all the water....WTF. I immediately called my insurance company and told them not to send them a dime as they ruined my motorhome interior. Come to find out they sent a check to them for 4323.00 and the owner brian cashed it. I explained to my insurance co what they have done my insurance company called them while I was there looking for an explanation and of course, Brian is nowhere to be found. His sidekick bruce told them they were working on it. Long story short we are now taking them to court for the severe damage they have done and my insurance company is charging them with insurance fraud. BEWARE OF IRONHORSE COLLISION OR IRONHORSE ENT IN FREETOWN MASS AS THEY ARE A VERY SKETCHY BUISNESS.

On 11/13/2012 I dropped of my 2003 Ford Escape to Cape Auto Body & Service in Plymouth, MA to diagnose two cylinders that were skipping. Although I do 99% of my own mechanical work, I have been using this company for probably close to 15 years on the rare occasion I do need an outside service company. On 11/14 Cape Auto called and told me when the job was complete. They also told me my valve cover gaskets were leaking and needed to be replaced. I got the vehicle back on the 14th and worked on it myself on the next day to replace these gaskets. In doing so, I found the threads stripped for the #4 cylinder spark plug. I called Jim, one of the service managers, and he denied that they even touched this cylinder. Now for some background. First, I am certified for numerous brands of engines ranging from air cooled small engines to diesel engines rated at excess of 1,000 horsepower. I personally changed the spark plugs in this engine on Oct. 3, 2012 and torqued them as I always do for plugs going into an aluminum head. Usually when removing plugs set in my engines, I can easily do this with a 3/8” drive ratchet. When I needed to remove the “only two plugs” Cape Auto replaced, I needed to use my 1/2” drive ratchet because they were way over torqued!!! Jim claims that he worked with the mechanic on my engine the entire time and that the mechanic never touched any other plug except the two new ones. As I previously mentioned, I have been using this company for many years and have observed Jim (and the other service managers) these times I've visited. They do NOT hover over their mechanics doing their work. As a matter of fact, the desks they work at face the opposite wall of the service garage giving them no possibility of seeing the actual work being done unless they physically stand over their mechanic's shoulders. And, if Jim had been watching his mechanic closely, how did he let him/her over torque the “only two” spark plugs they claimed to have touched??? At this

Very pleased I was kept informed of all the works that needed to be done my carwas returned to me as promised and very cleaned thanks for your service I will recommend you to my friends

Unfortunately my car was hit. Found Susi auto body doing research online. Shop had great reviews online. My car looks and feels great to drive. The service advisor also helped me with my insurance company and getting my rental coverage extended.

My family brought a car from that place a little over a year ago for $3000.00,(three thousands dollars). The owner Frantz promised he will provide the title for the car, still as of today no title has given to us. We called several times he is given us the running around.

Terrible place, stay away they will tell you to give them money to buy you new parts but will end up buying old parts and also fixing some of the old parts so that they can keep as much of your money as possible. Besides using old parts they do a terrible job fixing your car. Stay away from this place. You’ve been warned. Everyone there looks shady.

Great customer service, really helped me out with the rental car which was ready for me at Needham Collision when I dropped off my car and and I was able to return it to them as well. Kept me updated through the whole process. Really friendly and knowledgeable staff.

Mike is the BEST body man I've ever seen. My car was pretty close to being total and Mike had done magic. My car is a 08 and olny had 15,000 miles on it . I can't belive how my car came out. Thier was no way to tell that this car was scratch never mind near totaled . All the lines were perfect and the paint was incredible. I will never send anyone anywhere else for there body work . Thanks Mike . Jk Somerset,Ma

I gotta say that the service at Platinum Collision was beyond expectation! Marco was right on point from start to finish! Thank you again Marco!