Brake repair service near Wrentham, MA

NEVER AGAIN. Manipulated, lied to, and guilt tripped into giving up my first car - a rare vintage Japanese sedan I had wanted to own since I was a little kid in elementary school +15 years ago. They let it sit for almost 2 months before putting it on a lift and giving me the runaround - blatant excuses saying it was unroadworthy and too far gone due to rot on a frame rail and a strut tower (could have been fixed by someone proficient in fabricating and welding) Claimed that for some of the work that COULD be done they'd have to use parts (subframe, axles & suspension related stuff) off the next gen of model on it which is impossible and should have keyed me in on their cluelessness and BS. To add insult to injury they lied a second time upon calling a relative of mine after I published a negative Google review detailing my experience there and intimidated me into deleting my review (very unprofessional and mafia-like behavior) - the gist of what I said in the review was it made no sense to have "restoration" in their services if they couldn't fix unibody rot and didn't have a fabricator working for them. Somehow (at least according to my relative) they interpreted this as me blaming them for the rust on the car - absolutely preposterous. If you are young and own a vintage car stay far far far away - these people only cater to people who drive appliances on wheels. If you're a boomer with a 73-77 Monte Carlo though they'll treat you like royalty and put pics of it on their FB page. Once again, stay far far far away - don't go through the same amount of mental stress and anguish as I have.

Brought the car in for diagnosis, they said the engine was "seized" (total BS... I later took the engine apart and while I had melted the pistons, the rotating assembly did move and the engine could still turn over). Said I needed a new engine. Told me they found one to buy, then three months later told me they hadn't actually bought it (without calling me to tell me this). Returned maybe 2 calls in all of 6 months. SO, being a Volvo fanatic, I asked a couple of friends, then brought them an engine. A month later they hadn't even started on the swap. A month after that, I went in and took my car, my engine, and a bunch of parts that I had bought back from them. These guys can't pick up the phone without being hounded, their technician told me I was wrong repeatedly, and nobody was really willing to help. Fortunately after six months they only made me pay for the diagnoses they did in the beginning. Credentials: I took the car and engine and parts home and did the swap myself in my driveway in two weekends, having never done one before on my own. Saved an estimated $1800 and didn't have to deal with them again.

They can never get things done right the first time. Bought my tires here a few months ago. They sold me tires they did not have in stock, requiring a return visit, then when they were installed they were out of balance, requiring a second return visit. Had them rotated at 6000 miles, then had to return again for a violent shaking due to the needed alignment that they checked for but failed to tell me about. Car has been on the lift for 3 hours now while I wait. SAVE YOUR TIME, DO NOT GO HERE!

My daughter's battery died at the nearby hospital recently. We called Mike from Mabardy's Gulf and he was out there in less than 15 minutes. He towed her car to the shop and replaced the battery in less than 30 minutes. She had told Mike that she needed to get on the road quickly so she could study for a big test the next day. Mike had her on the road quickly and at a very reasonable price. The bottom line: Marbardy's does business the old fashioned way: they obviously care about their customers. What a novel idea!

very honest and trustworthy- family own and family run! gave me a great price and only did the work i asked to be done, nothing extra or sneaky- very reliable!!

Under new ownership and terrific service!! I was very happy to see a good car repair service right down the street from me. The staff was very friendly, courteous, skilled and explained everything to me. Thank you for taking care of my car. Laura

West Side Collision Center is the best auto repair shop in Natick, MA, proudly serving the Metro West & surrounding areas for over 30 years. We provide high quality auto collision repair services such as auto body repair, automotive repair, bumper replacement, paint services and other services for all your auto body needs! West Side Collision Center - 158 E Central St Natick, MA 01760 - Tel: (508) 975-4414 - Email: info@wscollisioncenter.com