Ford service near Beltsville, MD

This review is specific to the Tune and Lube on Windsor Mill Road. In July 2010, they replaced my lower ball joint, and other related parts, at the cost of $550. January 2011, I noticed a noise coming from the front end, and returned to Tune for a diagnosis. Fortunately, the owner failed to remember me. The diagnosis was a problem with the same ball joint that was replaced in July. Once I reminded the owner of his work only 6 months earlier, and produced a receipt, he appeared stupefied. His proposal: Maybe he could "cut a deal on the part" (the part's cost was $67). Essentially, he proposed that I pay again for the same work performed 6 months earlier. To explain his decision, he cited legalities such as his 90-day warranty. Dismissed was the basic premise of customer service, which would impel a conscientious businessperson to correct work that was obviously faulty in some manner. He actuallly expected me to pay again for the same work he was responsible for completing just 6 months earlier.

Cardinal is honest and it offers competitive prices. It has a real sense of community. I taught at Irving for 20 years and where I found them through other teachers and we still depend on them. Thanks Cardinal! Zelda Batts Springfield, VA

THANK GOODNESS I BROUGHT MY CAR IN WHEN I DID! THE MECHANIC TOLD ME MY DRIVER SIDE AXLE WAS ABOUT TO FALL OFF! I JUST THOUGHT IT WAS MY BRAKES! THANK YOU MID ATLANTIC SERVICE CENTER!

Seatco provides high-quality automotive trim repair, restoration, and installation services - at a fair price.