Engine repair service near Charlotte Hall, MD

My husband and I are new to the area and we were looking for a new mechanic. Unfortunately, we needed to find one sooner rather than later when my car wouldn't start one morning. My husband called Antietam Auto because its .6 miles from our house. They gave us the number to a great tow company that they usually work with and I had my car towed there within the next day. By the end of the day, Justin had diagnosed that I needed a new starter and had ordered it right away. He had my car fixed and ready to go by 10am the next day! I was blown away by how fast he fixed my car and by the low price he charged me compared to other mechanics I have gone to. He even did a complementary 27 point inspection of my car which I thought was a very nice touch. I am BEYOND thrilled with my experience with Justin!! I told him I hope that I don't have to see him again for a while, but I know if I do that he will indeed take care of me. Thank you so much to Justin and his awesome crew! You all rock! Elana O'Hara

YOU JUDGE: I bring car in for MD inspection to register it. While up on the lift then discover the rear drums and brake cylinders need to be replaced on both sides and they recommend a brake fluid flush. All total they quote me $950.00. I took the vehicle home and did the entire job in 45 mins with $165.00 in parts, WHILE teaching my 14yo how to do it. (He did the second side with my oversight and helped pump the brakes for me.) I return for re-inspection and ask the basis for their estimate. The Owner's reasoning: "We buy better parts than local stores so it costs more." Yeah. Right. My opinion... they tried to rip me off. I've been in the business and their excuse is the standard BS line given by those that lack integrity. Realistically. Say the parts cost TWICE as much... does that mean labor was $253??? for less than an hour's work? Remember, they already had it on the lift, disassembled. So labor would be in changing out the cylinders (15mins each) and grabbing the new drums for reassembly, then bleed the brake line (which is the same as replacing the brake fluid they 'recommended' for $99.00) Again. You be the judge.

Im honestly surprised that there arent more reviews for this gem! Rodney (the owner) was so kind, professional and helpful. I had gone to Pep Boys who told me I needed $600 dollars in work...after leaving International Auto I only paid $126 (including an oil change!!) They dont pressure you or use manipulative tactics to make unnecessary purchases. I will forever be a customer! Carloyn M. Alexandria VA

great and fast service

Branch Auto Electric Service has the worst service of any auto repair company we have ever used. We would not choose Branch Electric Auto Service. We took my daughter's car there and they kept it for approximately two months and it still was not operational. They told us that what would take other repair shops months to do, they could do it in a week. Chris the owner was clueless and a liar. He kept promising to have it fixed but every time we asked him about he gave us the same status. She had to pay for a car rental for an extra week because he took so long and could not complete the repair work. We decided to remove the car from them and tow it to the dealership because of his inability to fix it. When we went to retrieve the vehicle, they moved it to the dealership without our knowledge. When we went to the dealership to get the repair completed, the car was damaged to the tune of approximately $1600. He refuses to repair the car and said he is not responsible for theft or damage of cars in his care. Therefore, we are forced to sue him. DO NOT under any circumstances take your car to this facility. Please share with your Facebook friends.

Bea Mer Auto was founded in March 2012 by Kevin K. As BMW enthusiasts, we know how much our customers love their BMW. And we also know the cost of maintaining the Ultimate Driving Machine. Our philosophy is simple. “Dealership quality experience at local shop’s price” With technical training from BMW of North America backing with years of experience as Level 1 BMW Master Technician, we provide top notch vehicle repair services at affordable prices. No hidden fees such as disposal fees or shop supply fees or even charge for washer fluid that you would pay in dealerships or independent shops. We provide the best value for the money and every customer is a VIP regardless type of repairs or services. We believe a 100% customer satisfaction is the road to success and best advertisement is through word of mouth.