Arts Automotive located at 95 Dalrymple Road in Sunderland, MD services vehicles for Auto Inspection, Emissions Testing, Engine Repair, Transmission Repair. Call (410) 257-9165 to book an appointment or to hear more about the services of Arts Automotive.

Arts Automotive Reviews

1
MD Safety Inspection
July 30, 2014 | Stephen | Visited, over a year
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YOU JUDGE: I bring car in for MD inspection to register it.  While up on the lift then discover the rear drums and brake cylinders need to be replaced on both sides and they recommend a brake fluid flush.  All total they quote me $950.00.  I took the vehicle home and did the entire job in 45 mins with $165.00 in parts, WHILE teaching my 14yo how to do it. (He did the second side with my oversight and helped pump the brakes for me.)

I return for re-inspection and ask the basis for their estimate. The Owner's reasoning:  "We buy better parts than local stores so it costs more."

Yeah. Right.

My opinion... they tried to rip me off.  I've been in the business and their excuse is the standard BS line given by those that lack integrity.  Realistically.  Say the parts cost TWICE as much... does that mean labor was $253???  for less than an hour's work?  Remember, they already had it on the lift, disassembled.  So labor would be in changing out the cylinders (15mins each) and grabbing the new drums for reassembly, then bleed the brake line (which is the same as replacing the brake fluid they 'recommended' for $99.00)

Again.  You be the judge.
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YOU JUDGE: I bring car in for MD inspection to register it. While up on the lift then discover the rear drums and brake cylinders need to be replaced on both sides and they recommend a brake fluid flush. All total they quote me $950.00. I took the vehicle home and did the entire job in 45 mins with $165.00 in parts, WHILE teaching my 14yo how to do it. (He did the second side with my oversight and helped pump the brakes for me.) I return for re-inspection and ask the basis for their estimate. The Owner's reasoning: "We buy better parts than local stores so it costs more." Yeah. Right. My opinion... they tried to rip me off. I've been in the business and their excuse is the standard BS line given by those that lack integrity. Realistically. Say the parts cost TWICE as much... does that mean labor was $253??? for less than an hour's work? Remember, they already had it on the lift, disassembled. So labor would be in changing out the cylinders (15mins each) and grabbing the new drums for reassembly, then bleed the brake line (which is the same as replacing the brake fluid they 'recommended' for $99.00) Again. You be the judge.