Dodge service near Derwood, MD

I received fast, honest and reliable service. BA Auto far exceeded my expectations and lived up to their positive reviews online. I had an unknown problem with my vehicle and didn't know what to expect. Of course I thought the worst and was anticipating an expensive repair. BA Auto diagnosed the issue and it ended up being a missing bolt and a few loose ones. They had my vehicle taken care of the same day and the charge was more than affordable. It was a huge relief to receive honest service at a more than reasonable rate. I'll be bringing my vehicle here for service when needed in the future! Serviced in September 2021.

Paid $222 for A/C service and cabin air filter replacement because the air vent smells bad when I turn on the A/C. It still smells bad after 1 week of service.

My car was making a rattling noise when I started it. They did an oil change and said that fixed the issue. Two days later it started doing it again. The shop is always too busy to diagnose and fix problems.If it’s not a basic or straight forward issue they can’t handle it.

these guy are great

I'm very particular and cautious where I take my car too, and I must say that this place is the best to get any kind of customization done. The owner, Drew, as well as the staff are very knowledgable about this business, and are great people persons with excellent customer service. I was there to get my fog lights replaced, and he was able to do it to my liking. I'm coming back next week to get my headlights done and I have full confidence that they'll take good care of my car.

Charges me $50 to clean corrosion off of my battery.

This time was for an inspection but I have been there for repairs too. This is always my preferred place to take my car because they always do a good job, customer service is great, price is fair and they are honest.

There are inconsistency between statements for availability and prices given on the website, on the phone, upon arrival, and after service for the same service. The repair were done right but kept haggling with prices (as if originally quoted prices were not effective) before the repair and tried to sell other services after I brought the price down for what was originally stated as a guanranteed price for the service. It was a lot of headache and time consuming.

It was a very smooth experience. I love the waiting rooms. The young man who assisted me was excellent. Had a great experience. I don’t remember his name but I was there on June 30 and I was there around 9:30 and got a State Inspection

They have started to much overcharge for all services. Recently i had a oil change service and inspection and they changed cabin filter and charged ke $200. Even dealer would have done for much much less than them.