Auto inspection service near Finksburg, MD

On Oct 30, 2013 I bought a 2010 Honda Insight from your company Car Finders of MD, for $10,747.00. Owner Mr. Corbitt told me that the car was in good shape and didn’t get into any major accident except a couple scratches on the rear end bumper. He insured me that the bumper will only cost around $600-$700 to fix the minor problem with me agreeing to pay $400. From outside, the problem was fixed along with the car passing the Maryland inspection from BP station located at 5612 Balt. National Pike. After I brought it to my trusted auto shop making sure everything working properly. According to Chao’s auto he told me that the muffler was touching the bumper and it was not safe to drive around in winter time. He suggested me to take the car into an auto body shop to inspect everything. After detail inspection, Han’s auto body shop stated that the car had been in a big impact from the rear end. The rear body panel needed to be replaced while the rear body needed to be fixed as well as the muffler that needed to be out so it wouldn’t touch the bumper to cause fire. In addition, the rear right wheel is now bended and needed to be replaced. The total cost of repair is $1800-$2000, and will need at least one week to be fixed. On Nov 14, 2013, I took the car back to BP Station where the car got inspection with MD state police automotive safety enforcement officers. They both agreed that the Honda insight should have not been passed the inspection. BP station is at fault due to they're negligence and very careless with inspection. Not only did Car Finder LLC fail to disclose the truth regarding the rear floor. BP station should do a better job to protect consumer right. To resolve the problem, I would appreciate Car Finder of MD, LLC and BP station share the responsibility and reimburse me the repair cost, with a total is $1800. I sent both company the certified letter on Nov 18 but both have no response. This is second approach before I go to small claim suit.

We went to Roche Automotive after several of our close friends told us that they were the best in the area for diagnosing and repairing check engine lights. We had been to several other shops in the area and they said the problem was fixed, but the light would return after a couple of days. Brant and Jeff were both very helpful, explained everything very clearly and kept us informed through out the process. The bottom line is they found a small crack in a vacuum hose and repaired it, the light has been off for 3 months and we could not be happier. If we would have come here first, we would have saved over $1000 in unneeded repairs. Needless to say we will definitely be back and would recommend anyone looking for an honest and fair mechanic to try Roche Automotive.

Tried to overcharge my wife for service, putting the lie to the "Service at about fair price" motto they use. Tried to charge her $350(water pump) + $200 for labor for a water pump which oem from Toyota is $165. Then when confronted they couldn't believe she had called Toyota. Then said she was 2 qts low and filled without asking with a brand of synthetic she doesn't use without consulting prior to doing so and then is trying to charge for it despite the fact she said to be notified before anything was done.

Family owned and ASE Master certified automotive repair facility. Myself, along with my parents, make up this unique small but experienced shop. We have over 50 years of experience in the automotive and truck repair field. My father also was an automotive instructor for a major technical school. We provide a complete automotive care for our customers.

I am in the middle of transferring a PA registered car to MD, and everyone here has been so helpful. They're quick, they keep appointments, they're accommodating and thorough, and I have gotten clear, reasonable answers to every question I've asked about the process. No car lingo, no trying to sell me something I don't need - they are actually concerned with my safety and doing their job well to ensure that. I'm so glad I brought my car here, and I will definitely be back! Christina Boehmer

Garry the Manager is the BEST. I check sereral places for a price for a catalytic converter for my 2006 chyrler van. I got prices from $869.00 to $1100.00. I search the internet and found Monunment Street Auto. I called Garry and he quoted $473.00 for a catalytic converter. I could not believe what I was hearing. I left my work place and went to Monument Street Auto. Garry provided me with excellent Customer Service. An employee from the auto center drove me back to my place of work and he pick me up from work when the repair job was done.

They were wonderful to deal with. They got me in and out in a few hours and were even to come in under my original estimate. Love them!