Engine repair service near Hamilton, MD

What a bunch of THIEVES. They installed the cheapest brakes, and they charged me $800. Their prices are beyond high. They are SHAMELESS. They will charge you whatever they think, they can get away with. If you like to be ROBBED, then go to JIM Barbey - the biggest THIEF in town.

We strive to be the Mid-Atlantic's most complete European Auto Enthusiast's source. We are everything you could ever need, packed in one convenient location. R.A.I. offers factory replacement and performance parts retailing, a full service shop that specializes in European automotive repair and maintenance, custom tuning and fabrication, engineering, and development. We can handle any job put in front of us, no matter how big or small it may be.

This review is specific to the Tune and Lube on Windsor Mill Road. In July 2010, they replaced my lower ball joint, and other related parts, at the cost of $550. January 2011, I noticed a noise coming from the front end, and returned to Tune for a diagnosis. Fortunately, the owner failed to remember me. The diagnosis was a problem with the same ball joint that was replaced in July. Once I reminded the owner of his work only 6 months earlier, and produced a receipt, he appeared stupefied. His proposal: Maybe he could "cut a deal on the part" (the part's cost was $67). Essentially, he proposed that I pay again for the same work performed 6 months earlier. To explain his decision, he cited legalities such as his 90-day warranty. Dismissed was the basic premise of customer service, which would impel a conscientious businessperson to correct work that was obviously faulty in some manner. He actuallly expected me to pay again for the same work he was responsible for completing just 6 months earlier.

These guys are top notch and are trustworthy. They always go above and beyond. With all the horror stories you hear about other mechanics, it is refreshing to have such honest and courteous mechanics right in our backyard. Brandon and his crew have been servicing my wife's car for the past year and a half and it's been an awesome experience. Do yourself and your car a favor and check them out. You will not regret it. -Samuel

Located in Hunt Valley, Maryland, Charm City has over 10 years of experience with fleet mantenance. What sets us apart from other service shops? No more bringing your fleet to a service shop and waiting. Our business is one of a kind. We provide on the spot rapairs, parts in stock and the convenience of having your fleet vehicles fixed the same day at your location. Essencially, we bring the shop to you! Charm City Maintenance specializes in preventative maintenance programs on fleets of commercial vehicles. Our fleet maintenance solutions reduce operating and extreme repair costs, as well as minimizing breakdowns by keeping a routine maintenance schedule on your vehicles. Our goal is to reduce downtime on your fleet by working on site at your location, and providing fast and friendly roadside services for any vehicle breakdowns.

Went there on Oct 16, 2015 for a simple oil change, have already filed with the BBB, car was running fine, told me I needed a qt of transmission fluid, I said fine, the minute I left the car began bucking, that was a Friday, please also note I am a female, on Saturday really didn't drive much as my son took me to PA in his car but when I did in the early am still the same problem, bucking and not shifting appropriately. On Sunday took the car to Walmart, much worse, it actually shut off, check engine light came on, cruise control light came on, had to turn off car, wait, gingerly start back up and ease my way back home. I called my mechanic. He came over. Let's start with the fact that I was 1 1/2 quarts low on oil (2 days after an oil change) and my transmission fluid was bone dry), he put 2 1/2 quarts of transmission fluid in, told me to go to work the next day have the guys pull it in the shop and hook it up to see if it throws any codes and then go over it with a fine tooth comb. See what Charm City didn't know is that I really hate to bother my mechanics for an oil change so I go there, but I've been working with mechanics for 16 years, so they pulled my car in the shop went over it and still had to add another quart of transmission fluid. My certified mechanics have told me that either charm city pulled the transmission plug and drained the tranny fluid or they used a fluid evacuator, when I confronted the owner who took offense to my language and really who wouldn't be pissed, he could have blown up my transmission..he lied, he said a fluid evacuator takes an hours...sorry bud....5 to 8 minutes....his mechanic lied and said he put 6 quarts of oil in my car...first off...why would you put 6 quarts when you only need to put 5 and you didn't put 5...liar...I don't care that you've been in business for 26 years, you saw a female coming in who never uses you for service and you thought you could get some service work from me, so you drained my tranny fluid and then had the gall to ask why I didn't come back, because you are untrustworthy, BEWARE ONE AND ALL. I have 2 certified mechanics that will testify to my story. This place needs to be investigated!!!!