Engine repair service near Marlow Heights, MD

Butler Automotive Services, Inc. is a full service auto repair facility that has been serving the community since 1973. Originally located in a modest facility off North Stonestreet Avenue in Rockville, Butler Automotive has expanded and grown over the years, requiring two moves to larger facilities. Currently, we are located at 14720 Southlawn Lane in Rockville near the intersection of East Gude Drive and Southlawn Lane (adjacent to the Exxon gas station). This new State-of-the-art facility is designed to accommodate the ever changing needs of our customers. https://butlerautoservice.com/

Our company provides European Auto Repair, specializing in Jaguar and Land Rover, we also provide Shuttle Service in Rockville, MD.

YOU JUDGE: I bring car in for MD inspection to register it. While up on the lift then discover the rear drums and brake cylinders need to be replaced on both sides and they recommend a brake fluid flush. All total they quote me $950.00. I took the vehicle home and did the entire job in 45 mins with $165.00 in parts, WHILE teaching my 14yo how to do it. (He did the second side with my oversight and helped pump the brakes for me.) I return for re-inspection and ask the basis for their estimate. The Owner's reasoning: "We buy better parts than local stores so it costs more." Yeah. Right. My opinion... they tried to rip me off. I've been in the business and their excuse is the standard BS line given by those that lack integrity. Realistically. Say the parts cost TWICE as much... does that mean labor was $253??? for less than an hour's work? Remember, they already had it on the lift, disassembled. So labor would be in changing out the cylinders (15mins each) and grabbing the new drums for reassembly, then bleed the brake line (which is the same as replacing the brake fluid they 'recommended' for $99.00) Again. You be the judge.

Most unprofessional hack I've experienced in a while. When I asked him how much it he would charge to mount and balance a tire I brought with me he didn't seem to like my response saying I would have it done elsewhere despite having already paid for two tires and went on to say I could take the entire job elsewhere. Piss poor way to run a business, and only reflects the immature boy that he is. In the end, he actually did me a favor by choosing not to work on my car. I ended up with better (name brand) tires for less somewhere else installed by individuals that grasp the concept of customer service. Claims he has six locations. Wonder if they are all hovel/junkyards like the joint he was working at. Do yourself a favor and spend a couple dollars more so you don't have to deal with a punk like this.

We have been located in Millersville Maryland for the last 20 years providing our customers with the best Auto Repair in the area. All of our technicians attend training to improve their skills and we have the best diagnostic equipment in Millersville. We provide our customers with piece of mind with a nationwide warranty and a 24k or 24 month warranty. We service all makes and models of cars and light trucks and also offer a fleet program. Give us a call or go on line to find out more about us, you will be glad you did. Thank you, Steve & Phil