Collision repair service near Sunderland, MD

I was a skeptical customer, since my insurance company (Progressive) wanted me to do my extensive 07 Tundra Crew Limited 4X4 5.7L work there. Anytime an insurance company recommends a shop, IMO it means the work is cheap for them. So I was expecting shoddy work, and that I would not be all that happy. Wellll.... Half of my truck needed new paneling. One door was mangled and wouldn't even close and the adjacent passenger door had trouble opening and closing. But insurance company hooked me up with a nice Dodge 4X4 V8 1500 that was a lot of fun to drive while the work was being done. There were so many panels that needed to be fixed on my truck, I was expecting AT LEAST a month of work, if not 6 weeks. Surpisingly, I got a call 2.5 weeks later from my insurance company saying that the work was pretty much done. I thought it was a mistake, but 2 days later, 2 Guys called and said come get my truck. I'm thinking, OK, that's gonna need to go back, so I drove up there prepared to find all the problems that still needed work. When I got there, I saw what appeared to be a new Tundra sitting on the lot. Didn't think it was mine, but instead a new one that maybe someone working there had purchased. Upon closer inspection, learned that the truck WAS mine. I looked for problems with pinstriping, but it was perfect. I opened and closed the doors expecting alignment problems other posters spoke about, but the doors latched just like they did when I bought the truck from Toyota. Headlights that were missing from the accident were present, functioning AND aligned (beam went where it should). Even the fog lights were aligned correctly. The sonar sensors all worked, both doors locked and auto windows functional as expected. I am an engineer, so I am extremely pickly. The paint job was perfect, and the gaps between panels were factory spec and consistent along the lengths of each panel. They had even buffed out a scratch on a panel that was not a part of the repair. I did fin

We have been located in Millersville Maryland for the last 20 years providing our customers with the best Auto Repair in the area. All of our technicians attend training to improve their skills and we have the best diagnostic equipment in Millersville. We provide our customers with piece of mind with a nationwide warranty and a 24k or 24 month warranty. We service all makes and models of cars and light trucks and also offer a fleet program. Give us a call or go on line to find out more about us, you will be glad you did. Thank you, Steve & Phil

Do NOT use this auto body shop! Our nanny, who uses her car to drive our 2 and 4 yr old daughters around, was rear-ended by a person with Nationwide insurance and they referred her to this auto body shop (Ardmore is on their preferred auto repair shop list) for repairs to her car. When she got her car back she found empty beer bottles in her car, along with loose car parts in her trunk (nuts and bolts, etc). The door they were supposed to replace has a crack in it as well. This morning she took it to another Nationwide preferred auto repair shop and they confirmed that the entire repair job needed to be redone, that what they could see externally showed that where they were supposed to use an air gun to get the bolts back in, instead they put them in and hand tightened them. And that's just what they could see externally, along with the crack in the door they supposedly replaced. Which I guess is the quality you would expect from drunk repair men. We alerted Nationwide who is currently conducting a review of the situation (we recommended them being removed from their preferred list and not being paid for the "work" they did at the very least). We are also notifying the Better Business Bureau as well as writing reviews so as to alert possible future costumers. We have an attorney and police officer in our immediate family and are currently exploring options of having the bottles tested for prints/saliva to prove that they were not "already in the car" as the guys at the shop told her over the phone when she called about it. The manager at the shop, Anthony, has been extremely unhelpful and denied all wrong doing so clearly they have no plans to fire the idiots who worked on her car. It is unfortunate they do not understand the implications of a possible situation in which our daughters, or anyone else, would have been injured due to their negligence and the law suit that would follow.