Brake repair service near Unity, MD

This review is specific to the Tune and Lube on Windsor Mill Road. In July 2010, they replaced my lower ball joint, and other related parts, at the cost of $550. January 2011, I noticed a noise coming from the front end, and returned to Tune for a diagnosis. Fortunately, the owner failed to remember me. The diagnosis was a problem with the same ball joint that was replaced in July. Once I reminded the owner of his work only 6 months earlier, and produced a receipt, he appeared stupefied. His proposal: Maybe he could "cut a deal on the part" (the part's cost was $67). Essentially, he proposed that I pay again for the same work performed 6 months earlier. To explain his decision, he cited legalities such as his 90-day warranty. Dismissed was the basic premise of customer service, which would impel a conscientious businessperson to correct work that was obviously faulty in some manner. He actuallly expected me to pay again for the same work he was responsible for completing just 6 months earlier.

We went to Roche Automotive after several of our close friends told us that they were the best in the area for diagnosing and repairing check engine lights. We had been to several other shops in the area and they said the problem was fixed, but the light would return after a couple of days. Brant and Jeff were both very helpful, explained everything very clearly and kept us informed through out the process. The bottom line is they found a small crack in a vacuum hose and repaired it, the light has been off for 3 months and we could not be happier. If we would have come here first, we would have saved over $1000 in unneeded repairs. Needless to say we will definitely be back and would recommend anyone looking for an honest and fair mechanic to try Roche Automotive.

Went there on Oct 16, 2015 for a simple oil change, have already filed with the BBB, car was running fine, told me I needed a qt of transmission fluid, I said fine, the minute I left the car began bucking, that was a Friday, please also note I am a female, on Saturday really didn't drive much as my son took me to PA in his car but when I did in the early am still the same problem, bucking and not shifting appropriately. On Sunday took the car to Walmart, much worse, it actually shut off, check engine light came on, cruise control light came on, had to turn off car, wait, gingerly start back up and ease my way back home. I called my mechanic. He came over. Let's start with the fact that I was 1 1/2 quarts low on oil (2 days after an oil change) and my transmission fluid was bone dry), he put 2 1/2 quarts of transmission fluid in, told me to go to work the next day have the guys pull it in the shop and hook it up to see if it throws any codes and then go over it with a fine tooth comb. See what Charm City didn't know is that I really hate to bother my mechanics for an oil change so I go there, but I've been working with mechanics for 16 years, so they pulled my car in the shop went over it and still had to add another quart of transmission fluid. My certified mechanics have told me that either charm city pulled the transmission plug and drained the tranny fluid or they used a fluid evacuator, when I confronted the owner who took offense to my language and really who wouldn't be pissed, he could have blown up my transmission..he lied, he said a fluid evacuator takes an hours...sorry bud....5 to 8 minutes....his mechanic lied and said he put 6 quarts of oil in my car...first off...why would you put 6 quarts when you only need to put 5 and you didn't put 5...liar...I don't care that you've been in business for 26 years, you saw a female coming in who never uses you for service and you thought you could get some service work from me, so you drained my tranny fluid and then had the gall to ask why I didn't come back, because you are untrustworthy, BEWARE ONE AND ALL. I have 2 certified mechanics that will testify to my story. This place needs to be investigated!!!!

Farina's has the best, most ethical mechanics in Maryland, possibly in the world. As a woman who is clueless about car mechanics and often low on funds to pay for any car repairs, I used to fear having to bring my car in for repair. Then I lucked into finding Farina's. The first time I brought my car in, I said, "I fear the radiator's busted as my car is overheating, and I'm worried it's going to cost a lot to replace." When I came back the next day, he charged me $20, explaining that it was just a simple hose replacement and that the radiator itself did not need replacement. I was stunned by such efficiency and honesty when I wouldn't have known any different. I've been a loyal customer ever since, and just yesterday I was reminded again of how wonderful they are when they replaced my key FOB battery for free. Farina's has changed the way I think of auto repair shops, through years of excellent, professional, speedy, and reliable service. What's more, they've restored my faith in mankind. I would never dream of going anywhere else.

Great place, I have been going here ever since I moved to the area in 2007. Honest work, good prices.