Electrical repair service near Dearborn, MI

I used to have descent service with this place and I had started using this place years ago. They use to be a family owned place and his son was a good honest kid who seemed to care very much about giving you good work at an honest price but unfortunately his son left this place years ago and his father Chris the owner hired a bunch of lazy guys who do shady work and service. They could care less about his business and the service they do. You rarely ever see Chris there anymore because either he’s on vacation or sitting back relaxing and just letting these guys do whatever they want. In February of 2019 my transmission went out on my 2002 Buick Rendezvous and they claimed they could do the work for $2000 and that there were no other problems to be seen on this vehicle. Well me like a fool decided to let them do the work and they promised a three year warranty. They ended up saying during the process of doing it that it was a special transmission and it was going to cost more which turned into $3300. I agreed like an idiot and I had the work done. Within a month later the head gasket blew on the vehicle which they quoted at $2800. I felt in too deep with this vehicle now and I had it done. Three months later the power steering rack went out on the vehicle. I then paid $1200. Throughout the months the vehicle kept overheating and they kept replacing hoses and charging me more and more money. It finally quit overheating and here we are a year later. All of a sudden the transmission starts messing up on me again. I took it back and they claimed it was the spark plugs and charge me an additional $330. Two days later the transmission breaks down completely. Chris called and he doesn’t even remember that he replaced my transmission. I had to have him check the receipts in his computer and then he says he’ll replace it for free. Two days later he calls and says it would cost me $900 to take it off to check it and that it’s most likely the outer box which would run me an additional $1800. He then has the nerve to say he would sell me his old Dodge Caravan for $1800 in case I was interested. I knew it was time to call it quits and I had it towed away. Altogether I paid this guy $10,798.62 and he couldn’t even remember the work he did for me or honor my supposed warranty. You’re nothing but a dollar sign to this man and he could care less about you as a customer! I know I’m a sucker but I beg you take your vehicle to any of the thousands of other auto shops in Michigan. This man is a con artist and he’ll take you for everything you have. Find somebody that is at least honest and fair. I know that sounds easier said than done but at least look further than this man! I hope my story helps your decision and thanks for reading!

This review is for Auto Center of Canton which I presume is the new name for this shop. I drove my 2000 Volvo S80 to get it diagnosed because the engine kept missing even after new parts were replaced. This took place on October 16th of 2019 and all I've been getting about this problem is the runaround from a mechanic named Rich. Initially I was told that the engine may need to be replaced with a price tag of $2700.00. I went out to the shop to put half of the deposit for the engine and then was told that the engine was fine, but it was the engine control module that was in need of repairs. Instead of Rich contacting me of the status of the module, I've had to keep calling and then Rich never calls back when he says. It's been over a month of waiting and this is unacceptable as my wife needs to be cared for and taken to her oncologist for cancer treatments at U of M hospital. At this point and right now, I want my car back with the original module and my $500.00 since nothing but waste time has been done. I caution anyone considering this place for repairs as they are just monkeying around and wasting people's time and money.

Kirk’s Auto has been proudly serving Farmington since 1984. Our team of certified technicians, led by Service Manager Tom Zawodna, would be happy to handle your complete auto care needs.