Brake repair service near Grosse Pointe Park, MI

They are very rude at the shop and disrespectful on several occasions I gave them the benefit of the doubt after the first few times of being treated poorly just to continue the poor treatment that I was receiving and look down upon because of a DUI conviction from 17 years ago they think they can treat their clients of Lifesaver like dirt and they feel as if we are stuck with them because until recently they were the only shop that was servicing their equipment they do have another location now in Troy and I recommend that you go to that location

The owner of this shop is extremely unprofessional. The repairs on my break were not done correctly and the shop refused to admit fault. The AC in my car is leaking after their inspection. I do not recommend this business.

Interstate Auto Care is a full-service auto and truck repair facility located in Madison Heights, Michigan. Family-owned and operated, we began our business in November of 2000 on the basis that we are in the service business first and an auto repair facility second. Our primary focus has been, and continues to be, the ever evolving needs and wants of you, our valued customer. We provide our technicians with state of the art tools, equipment and training to keep up with today's most complicated vehicle management systems. Our specialties include heating & air conditioning, brakes, electrical, exhaust, engine performance, engine and transmission service & replacement, DOT inspections, state limousine inspections, P/M inspections, fleet service, dedicated towing and free local shuttle. So if you have forgotten what superior customer service, integrity and professionalism feels like, call or pay us a visit today to experience that for yourself. We specialize Fleet Maintenance, Auto Repair, Car repair, Auto maintenance, Diesel truck repair, ASE Technicians, Brakes, brake repair, shocks, tires, tire installation, towing, car batteries, wheel alignment, wheel alignment service, engine repair, transmission repair, DOT inspections, Car Air conditioning repair, Truck repair, Same day service, radiator service, Car Electrical, Check engine light on, Engine analysis, mechanic

Friendly, respectful and very competent service. Less than competitor prices. Always the best work, care and value. Jason the owner of the auto repair has decades of skill and knowledge in all aspects of vehicle repair. He rebuilds parts( if it can be) which is a huge advantage to customers for those that are hard to find.

If I could give this place 0 stars, I would... but Yelp makes you at least give one and they don't deserve it at all. This place came highly recommended from all the reviewers here, however I have to question the authenticity of these reviews after the horrendous experience I just had here. This man named "Mohammed" (the owner) gave us so much lip service as to how he is an "honest" man and that he takes care of his clients. I had my X3 towed to his shop and I let Mohammed know that my Father was passing away 3 hours from this location (this was on a Friday, October 3rd)... that I needed a bit of urgency with my vehicle as this is the only one I have. He ASSURED me that he would get right on it and to not worry. This was early in the morning on that day. He sent us off saying to go grab lunch and relax and that he would CALL us back. Well...HOURS passed and NO call from him. So we decided to stop by on our way home to check on any progress. He talked to us and said that the Module (whatever that is) of the car not working, the EWS??? NOT working. He kept showing us what his little "diagnosis machine" was saying. He told us AGAIN that he will continue to work on my car since I needed to be on the road soon. We left trusting that he would tell us SOMETHING so we could pay for whatever needed to be ordered and get it done. This NEVER happened. We came back later that day before closing to retrieve items from my car since. By then it was obvious it wasn't going to get fixed. I got my things and he told us he needed more time to "diagnose", I had to rent a car for the weekend but ONCE AGAIN he reassured me that before the day was over, he would call us to tell us what's next. That call once again NEVER came. The weekend came and went this man never called me. Fast forward to Monday, I decided to call Mohammed at 11:43 a.m. to check the status of my vehicle and Mohammed got on the phone where he VERY rudely started going off about he needed time and that I just needed to wait and to let him look into the issue of the car further. I explained that I have been waiting for call backs for days with none. He once again told me he would call me back 5 hours later my husband called him to ask what was going on, and one of his workers told us that Mohammed was gone and not going to be back for a couple of days.Once my husband showed his displeasure. We get a call back from Cars Unlimited (the same employee who my husband just spoke to) telling us that he called Mohammed and he wanted us to come pick up the car from his shop because he decided that he was NOT going to repair it. This was at 5:00 p.m. in the day, leaving no choice to get another tow, this time to Farmington Hills BMW, where I just should've taken it in the first place but instead of doing this I trusted all these reviews. Which it makes me question these. I highly doubt people are okay with not getting any communication from who you should be able to trust fixing your mean of transportation. I will be notifying EVERYONE I come in contact about the "establishment" (and I'm using this term very loosely)... and FYI to everyone out there doing business with him. He was so unprofessional as to show me the copy of a customer of his driver's license, because he bought a car from this "desperate man" who's father had just died for 10k dollars when the vehicle was only a couple of years old and it was actually worth 30k dollars plus! So this goes to show the lack of integrity this man has that He would take advantage of someone in that grieving state! This is Deplorable behavior.