Dodge service near Pontiac, MI

Currently battling them and Mike right now...going on for almost 2 weeks... took the truck in for lifters, catalytic converter, muffler, head gaskets, and head issues...I bought my parts, gaskets, and fluids. While being repaired I got told that both heads and camshaft were good, now all of a sudden I needed 2 injectors, and the new lifters I purchased were bad..he had to supposedly switch some stuff from the other side to make it work. Now I need a camshaft because the valves weren't moving then mysteriously now the camshaft is good after I showed him a video of them moving before he installed anything so he gave me back 7 out of the 32 lifters (16 new/16 old) that look like the ones that were already in there...so after going back and forth again and waiting up there, Mike says everything is good to go it wasn't...I didn't even have it home for a couple of hours. It cut off 3 times, surging, hard starting, stalling, ticking, and now a cylinder 5 misfire (the head that was supposedly good but never touched). Never had this problem before they worked on it. I took the truck back, and now he's trying to blame it on my parts because they are aftermarket or saying it is something else like a fuel-related problem (injector, fuel pump) keep in mind that the driver-side head didn't get removed...upon observing the engine the driver's side head was never removed and my parts weren't installed but he said he did. The bolts were still rusted and the original. I bought new manifold bolts that were installed on the passenger side but not the drivers along with gaskets etc. So now the parts I purchased weren't installed and I do not have them and he's coming up with an excuse and now I have to find out what they did with them since they weren't installed...so for $2300 that's paid in full my truck is there still and now we are going back and forth. He charged me for fluids, diagnostics, mufflers, catalytic converter, and installation of lifters and gaskets for both sides and only did the passenger side. I should have followed my first mind, and went somewhere else..this shop can't be trusted and the bad reviews are real...Thursday makes 2 weeks and Mike supposedly had a family emergency and won't be back for a couple of days... I've emailed the Mayor of Westland, will contact the BBB and the State of Michigan, and will more than likely have to go to small claims court the way it's looking.

DO NOT UTILIZE THIS COMPANY UNLESS YOU WANT TO PAY FOR THE EXACT SAME WORK TO BE DONE TWICE SOMEWHERE ELSE.

Friendly, respectful and very competent service. Less than competitor prices. Always the best work, care and value. Jason the owner of the auto repair has decades of skill and knowledge in all aspects of vehicle repair. He rebuilds parts( if it can be) which is a huge advantage to customers for those that are hard to find.

Don't make the same mistake I did. Took my car for front end repair. Days after dropping it off I called to get the status. It was clear nobody had looked at the vehicle. Every time I called, stories were conflicting. I agreed to the most outrageous price , with the request not to use garbage chinese parts. They did just that. The parts charge of the bill was $800. Me pricing the same parts in the very best brands came to $350. The total bill for 2 control arm and a alignment that was never done was $1600 with the 10% discount right under the bible verse on my invoice. I didn't get a alignment printout, which is mandatory by law, because it was never done. I had to pay another shop to do that. People who hide behind christianity for financial gain, aren't christian at all. They are in fact, the exact opposite. My expectations are very much within reason, as several other mechanics agreed. I am not vindictive and I stand to gain nothing. My only purpose is to protect the next decent person who might fall victim.

Friendly staff treated us with great kindness charisma everything was very good a good place very friendly I would definitely recommend it to all my acquaintances

Thank you Larry! For the great outstanding hassle free service that Michigan Motor Exchange provided to our company. You did everything that you said you do and more. I admit that I was a little skeptical at first about taking the route of a remanufactured motor over a new vehicle due to the poor service and broken promises that many service providers give today. However Larry you did right by us. Not only did we get 1 reman but we got 2 which saved us a lot of money as opposed to the route of brand new vehicles. They look good they run great and we're saving a lot of cash on insurance. Thanks again, Tony

I visited Jay Bazzi today for 4 tires on my trailblazer he gave me a deal of the life time! he changed 4 tires for my truck and the oil in less than a half hour!! i was so shocked in the service he provided he even took me back to the work area and showed me everything they replaced! amazing automotive center! will send everyone to you jay!!!!

American Collision and Automotive has been providing dent removal, auto glass repair, Collision Repair services to the Detroit 48227 area

This review is for Auto Center of Canton which I presume is the new name for this shop. I drove my 2000 Volvo S80 to get it diagnosed because the engine kept missing even after new parts were replaced. This took place on October 16th of 2019 and all I've been getting about this problem is the runaround from a mechanic named Rich. Initially I was told that the engine may need to be replaced with a price tag of $2700.00. I went out to the shop to put half of the deposit for the engine and then was told that the engine was fine, but it was the engine control module that was in need of repairs. Instead of Rich contacting me of the status of the module, I've had to keep calling and then Rich never calls back when he says. It's been over a month of waiting and this is unacceptable as my wife needs to be cared for and taken to her oncologist for cancer treatments at U of M hospital. At this point and right now, I want my car back with the original module and my $500.00 since nothing but waste time has been done. I caution anyone considering this place for repairs as they are just monkeying around and wasting people's time and money.

these guys are great. they kept me informed on the progress and had it done when they said it would be, with no additional price increases. their honest and they get it done when they say they will. thanks kevin and crew.