Brake repair service near South Lyon, MI

DO NOT UTILIZE THIS COMPANY UNLESS YOU WANT TO PAY FOR THE EXACT SAME WORK TO BE DONE TWICE SOMEWHERE ELSE.

Currently battling them and Mike right now...going on for almost 2 weeks... took the truck in for lifters, catalytic converter, muffler, head gaskets, and head issues...I bought my parts, gaskets, and fluids. While being repaired I got told that both heads and camshaft were good, now all of a sudden I needed 2 injectors, and the new lifters I purchased were bad..he had to supposedly switch some stuff from the other side to make it work. Now I need a camshaft because the valves weren't moving then mysteriously now the camshaft is good after I showed him a video of them moving before he installed anything so he gave me back 7 out of the 32 lifters (16 new/16 old) that look like the ones that were already in there...so after going back and forth again and waiting up there, Mike says everything is good to go it wasn't...I didn't even have it home for a couple of hours. It cut off 3 times, surging, hard starting, stalling, ticking, and now a cylinder 5 misfire (the head that was supposedly good but never touched). Never had this problem before they worked on it. I took the truck back, and now he's trying to blame it on my parts because they are aftermarket or saying it is something else like a fuel-related problem (injector, fuel pump) keep in mind that the driver-side head didn't get removed...upon observing the engine the driver's side head was never removed and my parts weren't installed but he said he did. The bolts were still rusted and the original. I bought new manifold bolts that were installed on the passenger side but not the drivers along with gaskets etc. So now the parts I purchased weren't installed and I do not have them and he's coming up with an excuse and now I have to find out what they did with them since they weren't installed...so for $2300 that's paid in full my truck is there still and now we are going back and forth. He charged me for fluids, diagnostics, mufflers, catalytic converter, and installation of lifters and gaskets for both sides and only did the passenger side. I should have followed my first mind, and went somewhere else..this shop can't be trusted and the bad reviews are real...Thursday makes 2 weeks and Mike supposedly had a family emergency and won't be back for a couple of days... I've emailed the Mayor of Westland, will contact the BBB and the State of Michigan, and will more than likely have to go to small claims court the way it's looking.

At Harlow Tire & Service, our values are simple – provide honest service and advice, offer quality products at a fair price, and stand behind what we sell. We have built our business on these ideals for 50 years.

Well guys, you've done it again. I brought my truck in for a fuel pump and blower motor replacement. The work was done ahead of schedule and with the attention to detail you would expect from a much pricier shop. I have been going to you for over 10 years and I won't trust anyone else to work on my cars. You definitely have a customer for life. -Robert Lindgren

Be Warned! I went to them with a hanging parking brake but they didn't discover the problem until they convinced me the problem was due to me needing all new brakes and rotors "over $1100" and to top it off the brakes they replaced they had installed less than 3000 miles before. TO FIX THE REAL PROBLEM THEY DISABLED MY EMERGENCY BRAKES. (((Are they dishonest or just incompetent)))

Complete auto repair since 1959

CAME IN FOR BRAKES, GOT A GREAT PRICE AND THEY DID IT SUPER QUICK!!!

This is a terrible facility. The quoted me an original price of $927 for labor on an R and I engine repair. They kept my car without doing the work and when I came to ask for my car to be release the owner threatened my by putting his finger in my face and called my an F***ing A**hole. I wanted to just get my vehicle completed by the estimated time he had given me. Things escalated and I called the police. They gave a new invoice for $2217. Took the issue up with the state and they were sanctioned. They were told to release my vehicle but the refuse so now we are going to court. They never finished the car or never planned to even if I paid the $2217. The owner said that he would enjoy make good money off my Porsche when he sales it. The state has denied any attempts at putting a mechanics lien on the vehicle and has told them to give it back.

these guys are great. they kept me informed on the progress and had it done when they said it would be, with no additional price increases. their honest and they get it done when they say they will. thanks kevin and crew.

John is one of the nicest people I've had the pleasure of dealing with. He's very friendly and very knowledgeable. Sara P. Detroit MI

I was absolutely pleased with the service I received. From the phone inquiry to completion of the task, the owner was professional all the way. Customer service was paramount both in the cost and the job done. I highly recommend this company.

Best car I ever bought runs great no issues and I got it for the best price