Dodge service near Waterford, MI

Be Warned! I went to them with a hanging parking brake but they didn't discover the problem until they convinced me the problem was due to me needing all new brakes and rotors "over $1100" and to top it off the brakes they replaced they had installed less than 3000 miles before. TO FIX THE REAL PROBLEM THEY DISABLED MY EMERGENCY BRAKES. (((Are they dishonest or just incompetent)))

I have been going to Livonia Auto Body and Repairs for years. We have been mostly pleased with the work up until today. Let me say that this car we have owned for most all of 13 years and have kept it in good operating condition with the help of a couple of different mechanics. The car had been running good though there was a coolant leak. It ran smooth with no missing or hesitation. It just had a coolant leak. Though it had a leak we kept on eye on it and never let the reservoir get low. The temp gauge did not go passed the normal position on the way over or at anytime , so it was not overheated on the trip over to Livonia Auto. Three days go by and I finally get a call from James, the owner telling me the car had no guts and I said I understood that its old but we keep up the maintenance on it and it runs good except for the coolant leak. He said it was the intake tubes and they were replaced. When I went to go pick it up and the wife got in to drive it home, once it was put in gear it stalled. Over and Over again....I said to James that it didnt do that before and he blew up and said sacasticly, OH, how come i knew that would come out of your mouth. I was taken back. James was just out of control and said to take the car and leave. "Don’t even pay for it", he said. I said, James, I didn’t say you did anything.... but I think he doth protest too much. I think during the diagnosis James being busy and since the shop was short handed with a few people on vacation, let the car running and it overheated, causing the problem. Hence his defensive response when I stated that the car had not done that before. It is almost unrunnable, it sputters at about 60mph and will not speed up much. It stalls at lights and has hardly any power. I have never been treated this poorly by anyone before and didn’t deserve to be treated like that today. Especially since I believe James is responsible for the condition of the car. OH for the record, I did pay the bill cause that’s who I am. BUT I WILL NOT GO BACK AGAIN. I have never been treated so disrespectfully and them trying to blame me and my wife for the current condition of the car after their (James) neglectful service which I believed caused the engine to overheat during the diagnosis. I can’t prove this but I know my cars and it was not running like this before. Also, we have had no offer to help in fixing this and they will not accept responsibility for the damage they incurred. They are NOT worth anyone’s time or YOUR car may experience the same neglect and damage and they will blame it on YOU!

HONEST,EXPERINCED AND PROFESSIONAL. all of the qualities needed in a good repair shop. Dave the head mechanic is great. I was nervous about my engine light on and the car was dragging into 1st gear. I had been quoted $6500 because the car needed a transmission replacement. Fortunately my car was drive able and after looking at a number of reviews, I came across AAMCO Garrison Automotive. He carefully diagnosed the problem and fixed it. Cost $402. Be careful that you select the correct one. Their appears to be a few in the Warren Area. Dave the head mechanic is GREAT and my experience on several occasions he respects your time and doesn't take on your car until he can see you. He's our mechanic!

Best place ever to get car repairs done! Paul is an absolute gem! My car needed plenty of work but not once did I feel pressured to have any of it done. Paul was honest about what was most important (not the most expensive) and ultimately did 90% of the work in 1 day for a very reasonable price. Will definitely go back to finish the work & purchase my tires too! I'd recommend Ode to everyone! Cindy H

15 day Poor follow up, car remained outside in the Michigan cold weather without ever bringing it in on a hoist. Called multiple times only to be told by Jeff they could not get to it. Was advised after the second day there I was next. After 15 days of back and forth we rented a car to see if possibly a Tech had been ill or something. But what we did know the shop could not service us to our expectations. After showing up Jeff the head mechanic finally agreed to give us an estimate that only repeated what we had said when we brought the car in i.e. the engine light and VSC light was on and there was dragging in 1 and 2nd gear. Cost $6500. Thank Goodness the car was still pretty drive able. It is not a hooptie. Got a 2nd opinion they researched it in 2 hours. repaired it, $402.

They are very rude at the shop and disrespectful on several occasions I gave them the benefit of the doubt after the first few times of being treated poorly just to continue the poor treatment that I was receiving and look down upon because of a DUI conviction from 17 years ago they think they can treat their clients of Lifesaver like dirt and they feel as if we are stuck with them because until recently they were the only shop that was servicing their equipment they do have another location now in Troy and I recommend that you go to that location

The owner of this shop is extremely unprofessional. The repairs on my break were not done correctly and the shop refused to admit fault. The AC in my car is leaking after their inspection. I do not recommend this business.

I have only had good experiences with these guys. I have been here several times, and while they aren't the lowest price I've found, they have always done a quality job. I've not been to another repair shop since I started going to them.