Diagnostic services service near Westland, MI

My mom's car broke down on Sunday and the manager Bill helped fix her car even though they were closed. Since they were closed, he didn't charge her a thing! I called up today to offer to pay for the service and they said it's what they do for their customers! Luckily Bill had been in the store working on a project that day. No one else in the area was open and she was stranded. If you are in the area and need car repair I suggest going to people who actually care!

I just had Michigan Motor Exchange put a remanufactured engine into my 1998 Bravada. So far everything is running great. No one including myself wants to spend money on an older SUV but it turns out that it was cheaper than buying a new or used car with higher miles. So, for a few thousand bucks, I have a SUV that my 16 year old can drive. Looks good and runs great. David was very helpful in the process and straight forward about the costs. He gave me a competitive quote for the engine and after evaluating what else the truck needed...It was my decision....no pressure. It made sense to invest a bit more to address other non-engine related issues. I had my truck back in just over a week. I was referred to Michigan Motor Exchange by another automotive shop. I am happy with my experience.

eg Jolokai a week ago-Edit Stop !!!!! Do not even think about doing business with this unethical owner. Nemr Mohammed Barakat (Tiger) he will take your hard earned money up front and does not do the work. He is a liar and con. This has been my experience. Before thinking about doing business with him call the Waterford Police Dept. and ask them how many times they have had to respond to his business in Waterford due to customer complaints.

I was given a verbal estimate of the costs to fix and the estimate was correct. They promptly went to work on the vehicle. I am always pleased with the amount of effort these guys put out in order to resolve the source of my problem. See you agin soon.

Finding Bill's Automotive was a blessing. They took our Explorer right in, made the repairs, and had our car back to us in 1 day. The people there are friendly, helpful and very courteous. We highly recommend Bill's Automotive for all of your cars automotive needs. Dennis Manier

The company van was running poor and due for a tune up, by the noise in the lifters I knew we had more than one issue. They diagnosed the problem and replaced the fuel injector and a tune up and were were on our way. The van runs like the wind. Thanks Cliff, great job

This shop is as dishonest as they come, they offered me a repair on a part that don't even exist on my car!!! I was told the module that's built inside my fan motor was bad so they needed to replace the whole fan assembly for a large sum, the problem with that is there is no module inside the fan & the module is bolted to the exterior of the fan and easily replaced as a stand alone part. Once confronted I was told a fan motor and a module are the same ?? so not only is this shop obviously incompetent but also very crooked. Do yourself a favor go elsewhere

I still can't get over how smoothly my car is running! Thank you for the great service, hospitality, and explaining things in an understandable way. I usually dread taking my car into anywhere for service but I feel like I now have a trusted place to visit when needed. The process was quick and thorough and everyone I interacted with was pleasant. Thanks Justin and team!