Oil change service near Andover, MN

Brought my truck in for an oil change, tire rotation, and to have a bolt tightened on my battery. During the appointment they told me my front and back alignment was "out of whack". I agreed to the fix. I was charged the full amount for everything, just short of $200, and was told everything was done. Except for only half the alignment was done, they stated they couldn't do the rear adjustment. Still charged me full price. I noticed they hadn't tightened the bolt, and after calling it to their attention they told me I didn't need it. When I got home I noticed they hadn't done the tire rotation either. I texted and was told that despite it being 2 years since I put the tires on without a rotation, it wasn't needed. Yet was charged for it. So end of the day, the only thing that was fully done that I asked and paid for was an oil change. At least I'm trusting that was done. For $200. I was told TGK owes me $10 for not doing the tire rotation. Disappointing response. Normally I love you guys, only bring my truck there because you've always been great. I've twice been asked to fill out a review for this appointment and this is the 2nd time I've expressed my disappointment with my appointment and no one seems to care. I had to make special arrangements for this appointment, that's on me due to my schedule, but it makes it more frustrating that it was so "messy". If a customer asks and pays for a service, they should get that service. If they don't need it or a business can't provide it, they shouldn't be charged for it.

Tired of taking your car in for repairs and feeling like you're getting taken advantage of? At Victory Auto Service & Glass, you can know that you'll be respected, listened to, and never pushed into repairs or services you don't need. How can you be sure? We won a 2016 BBB International Ethics Award and have an A+ rating at all of our shops. Finally, a place that can be trusted. We specialize in the auto repair and maintenance of ALL makes and models of vehicles, both foreign and domestic. We also repair and replace auto glass, like windshields. As the premier auto specialty shop in Ham Lake, MN, our highly trained auto mechanics take pride in providing award-winning auto repair. Not only do we perform simple oil changes and are a brake shop, but we also perform a wide variety of other services and repairs, everything from transmission repair to muffler repair to oil changes. We also have 4 other locations in the Twin Cities serving import and domestic vehicles. We look forward to serving you!

I called in a panic right when they opened at 8am on a Monday due to my car giving me lots of trouble over the weekend. Dave not only got me right in as a priority, but he gave me a ride to and from my home so that I could work from home while my car was being fixed. This kind of honest, and caring customer service just isn't common anymore. I had my car back running great as ever by the end of the day and the cost was extremely reasonable. The estimate was not only given to me verbally, but also emailed to me to see what work was suggested. I was able to then make a choice on the work. I trust this shop. Thanks Dave!

Champlin's premier auto service shop.

Excel Auto & Tire Service Spring Lake Park, MN Auto Repair Shop offers full range of automotive repairs mechanic services like car repair, brakes, oil changes, tune up and vehicle maintenance. Your Neighborhood Car Pro mechanic Minnesota providing complete auto repair services specializing in auto repair, car repair, tires, brake repair, oil change, engine repair, tune up, muffler, exhaust, vehicle maintenance, radiator repair, transmission repair, wheel alignment, air conditioning etc…

Wholesale Auto Repair is a certified Napa Auto Care and a AAA Approved Auto Repair Center. We are a family owned shop and in the same location since 1981.

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You business look good for the outside. But when you get inside and communication, what's your customers?. I think you are to take the people in and show him what they need. Not just put my car in public S8. This is what's happening. I work hard for my money and not give me the way.. Minneapolis is where I live and Minneapolis. Well, i'd like to spend my money help my Neighbors.

A+ Service! Steve's Auto World MG started a Concierge service with my park n ride. I had them do an oil change. They picked my car up while I was at work. They texted me a detailed car report. Then they called to let me know I needed a tire rotation so I had them do that. I got back to the park n ride at the end of the day and there was my car in the same spot. The receipt was on my dash. They had washed my car AND vacuumed it out! I found a complimentary bottle of water and ice scraper in my cup holder. It is the little things that make a huge difference. I would certainly recommend Steve's Auto World! April T. Rogers, MN

This is the most dishonest mechanic around. If you are considering using them don't be fooled by their 5 star rating on their company page. They delete negative comments here and on facebook. They charge you for repairs that were never completed and then when you bring your car back, they charge you for more repairs. If you don't make the repairs they void the warranty. They have the worst customer service I have ever encountered.