Ram service near Andover, MN

We, at Certified Auto Repair, are Automotive Service Professionals you can trust! Serving the automotive needs of Spring Park, Mound, the Twin Cities; Minneapolis/St. Paul and the neighboring communities, our technicians are Factory Trained and ASE certified. We use the latest Factory tools and equipment when servicing your vehicle. We are one of only a few shops in the state trained to reprogram the many computer modules on today's vehicles using only factory specific tooling thereby eliminating many tough to find problems with factory rewritten software for your vehicle. We also specialize in CHECK ENGINE LIGHT repairs and offer a complete menu of competitive Services including: Brakes, Shocks, Suspension, Tires, Alignment, Fuel system cleaning, Transmission Service, Heavy Line Engine Repairs, Coolant Flush, Air Conditioning Service, oil changes and many more services. We take pride in offering our customers quality service and repair at a fair price with same day service on most items. We also offer Free Loaner Cars for your convenience.

Front brake job requested (pads and rotors). Immediately noticed new knocking type noise over bumps in front right tire following repair. Take tire off, there are NO caliper bolts (should be 2, there are none). Only thing holding the caliper from flying off was the tire rim. Very dangerous and very unsettling that this is the quality of workmanship and apparently no test drive was done. I was a loyal customer.

Overall I’m happy with my experience in interaction with the staff. My car was ready about the time promised which was great. I was a little confused by the follow up text because a lot more was done than the alignment that I brought it in for. While this was somewhat appreciated, I discovered the next day that the airbox screws were not tightened back down so it was loose. I’m now concerned about what other things might have been a little sloppy. These things happen I know but thought you should be aware.

Car was making unusual sound, brought it into TGK, they diagnosed it and gave me a written estimate for $1100 decided to get a second opinion ad that seemed high….. was able to have the car looked at by another established mechanic who said it needed $200 worth of work…. works great now and our family will no longer be a returning customer to TGK as we no longer have the confidence that they are being honest in their evaluation of work needed

Brought my truck in for an oil change, tire rotation, and to have a bolt tightened on my battery. During the appointment they told me my front and back alignment was "out of whack". I agreed to the fix. I was charged the full amount for everything, just short of $200, and was told everything was done. Except for only half the alignment was done, they stated they couldn't do the rear adjustment. Still charged me full price. I noticed they hadn't tightened the bolt, and after calling it to their attention they told me I didn't need it. When I got home I noticed they hadn't done the tire rotation either. I texted and was told that despite it being 2 years since I put the tires on without a rotation, it wasn't needed. Yet was charged for it. So end of the day, the only thing that was fully done that I asked and paid for was an oil change. At least I'm trusting that was done. For $200. I was told TGK owes me $10 for not doing the tire rotation. Disappointing response. Normally I love you guys, only bring my truck there because you've always been great. I've twice been asked to fill out a review for this appointment and this is the 2nd time I've expressed my disappointment with my appointment and no one seems to care. I had to make special arrangements for this appointment, that's on me due to my schedule, but it makes it more frustrating that it was so "messy". If a customer asks and pays for a service, they should get that service. If they don't need it or a business can't provide it, they shouldn't be charged for it.

You business look good for the outside. But when you get inside and communication, what's your customers?. I think you are to take the people in and show him what they need. Not just put my car in public S8. This is what's happening. I work hard for my money and not give me the way.. Minneapolis is where I live and Minneapolis. Well, i'd like to spend my money help my Neighbors.

Great; professional; affordable; and courteous service

The alternator on my wife’s van went out right before the weekend. She had plans to go out of town for the weekend but if I could not get her van fixed we would only have one vehicle. I call Bee Line Friday morning dropped it off at 12 and it was done by 3 for the price that I was quoted. Thanks Bee line for fixing the van so my wife could keep her weekend plans!

Nick and the rest of the guys are great! I would recommend them to anyone in need of an honest and reliable auto shop! Jack Nordmeyer

I brought my car in for a brake job after a couple years of general negligence. I am just over 100k miles so it was no shock that they had many recommendations for additional repair other than brakes. They called before doing any work and explained in detail what was needed. I was able to decide what I wanted done and what I would like to postpone or do myself. When I advised what I would like them to skip doing, they didn't lecture me or question why I didn't want that particular service done. They were very patient. I felt that their prices were very fair. Much less expensive than chain shops. My total ended up being less than what was quoted as a particular job (replacing a seal) took less time than they had anticipated. Through personal experience, I know a lot of shops charge for the hours that is standard for a particular job regardless of the hours it ends up taking. I almost expect it at this point and was shocked that they were honest about the hours worked. I tend to avoid car repairs due to the fear of getting ripped off and generally dealing with poor business practices that are common with car repairs. I was so pleasantly surprised that this is not at all the case at Action Auto. I will absolutely be back and will likely take better care of my car because I feel comfortable with the staff and the business. Claire Byerly

Did a great job on on my truck! Going to go to Fred for anything I need for my truck and would recommend the same to anyone I know Blake Stanton

There is no one else I would trust to diagnose my car! They have saved me hundreds of dollars compared to my dealership quotes. Love the local, small business attitudes that are so far and few these days. They are proud and stand behind their work!! Tracy Lee