Chevy service near Inver Grove Heights, MN

They charged me $1,600 for a new radiator that took them only minutes to install! Their prices are way too high.

Overall I’m happy with my experience in interaction with the staff. My car was ready about the time promised which was great. I was a little confused by the follow up text because a lot more was done than the alignment that I brought it in for. While this was somewhat appreciated, I discovered the next day that the airbox screws were not tightened back down so it was loose. I’m now concerned about what other things might have been a little sloppy. These things happen I know but thought you should be aware.

Dropped my vehicle off the night before my appointment for an oil change. The vehicle still wasn't done by the "when needed time." The vehicle was complete right at closing time. The explanation was a bunch of excuses until a different service write came over and explained exactly what happened. Normally wouldn't be an issue for me but I needed my vehicle by a certain time that day. I've been going here for 13+ years so was slightly disappointed by the lack of explanation and inconvenience.

My muffler was noisy and needed to be replaced. The work was done in a timely manner and within the estimate, however, the exhaust noise is still noisy. Don’t know if it’s the replacement muffler or where the muffler is clamped to the existing tailpipe, but either way, it’s not good.

they replaced my break pads, and a couple weeks later they began squeaking when I was breaking. I brought it back in, but they didn’t hear the squeak or take the time to figure out what was going on. They dismissed my concern, saying maybe my breaks were dirty, wet, too hot…. and sent me home. I took my car to Brooklyn Park TGK and they took the time to figure out why my breaks were squeaking - Maple Grove put in the wrong kind of breaks. Maple Grove TGK is going to replace my breaks for the correct kind, but I don’t trust them to do it right. They have been rude and dismissive to me, and didn’t fix my car like they should have. I’m extremely disappointed and would not recommend them to anyone.

Brought my truck in for an oil change, tire rotation, and to have a bolt tightened on my battery. During the appointment they told me my front and back alignment was "out of whack". I agreed to the fix. I was charged the full amount for everything, just short of $200, and was told everything was done. Except for only half the alignment was done, they stated they couldn't do the rear adjustment. Still charged me full price. I noticed they hadn't tightened the bolt, and after calling it to their attention they told me I didn't need it. When I got home I noticed they hadn't done the tire rotation either. I texted and was told that despite it being 2 years since I put the tires on without a rotation, it wasn't needed. Yet was charged for it. So end of the day, the only thing that was fully done that I asked and paid for was an oil change. At least I'm trusting that was done. For $200. I was told TGK owes me $10 for not doing the tire rotation. Disappointing response. Normally I love you guys, only bring my truck there because you've always been great. I've twice been asked to fill out a review for this appointment and this is the 2nd time I've expressed my disappointment with my appointment and no one seems to care. I had to make special arrangements for this appointment, that's on me due to my schedule, but it makes it more frustrating that it was so "messy". If a customer asks and pays for a service, they should get that service. If they don't need it or a business can't provide it, they shouldn't be charged for it.

Did the diagnostic on Friday morning at 7:30am 9/22 and never received the estimate to get repairs. It took the entire day to get the car back and still no idea on how much it will cost. Called yesterday and asked for the estimate, said they emailed it. That didn't happen. Would be nice to know what the price would be for repairs!