Chevy service near Shakopee, MN

Never actually fixed the issues I was experiencing. It seemed as if they recommended something for an issue they really didn't know how to fix, didn't care to research, OR an approach of new brakes just cause it's easy money for them. Ive left them a voicemail and email to return my call to discuss, but they haven't returned my call.

Car was making unusual sound, brought it into TGK, they diagnosed it and gave me a written estimate for $1100 decided to get a second opinion ad that seemed high….. was able to have the car looked at by another established mechanic who said it needed $200 worth of work…. works great now and our family will no longer be a returning customer to TGK as we no longer have the confidence that they are being honest in their evaluation of work needed

Did the diagnostic on Friday morning at 7:30am 9/22 and never received the estimate to get repairs. It took the entire day to get the car back and still no idea on how much it will cost. Called yesterday and asked for the estimate, said they emailed it. That didn't happen. Would be nice to know what the price would be for repairs!

Was told we needed new filters when TGK just changed them at our last visit. To top it off the car was dropped off at 7am and didn’t get worked on till late afternoon. Then told to pick up at 5:30 pm and had to wait 30 minutes for the vehicle. Come on this place can do better customer service.

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