Pathfinder service near Saint Paul, MN

Brought my truck in for an oil change, tire rotation, and to have a bolt tightened on my battery. During the appointment they told me my front and back alignment was "out of whack". I agreed to the fix. I was charged the full amount for everything, just short of $200, and was told everything was done. Except for only half the alignment was done, they stated they couldn't do the rear adjustment. Still charged me full price. I noticed they hadn't tightened the bolt, and after calling it to their attention they told me I didn't need it. When I got home I noticed they hadn't done the tire rotation either. I texted and was told that despite it being 2 years since I put the tires on without a rotation, it wasn't needed. Yet was charged for it. So end of the day, the only thing that was fully done that I asked and paid for was an oil change. At least I'm trusting that was done. For $200. I was told TGK owes me $10 for not doing the tire rotation. Disappointing response. Normally I love you guys, only bring my truck there because you've always been great. I've twice been asked to fill out a review for this appointment and this is the 2nd time I've expressed my disappointment with my appointment and no one seems to care. I had to make special arrangements for this appointment, that's on me due to my schedule, but it makes it more frustrating that it was so "messy". If a customer asks and pays for a service, they should get that service. If they don't need it or a business can't provide it, they shouldn't be charged for it.

Love the team at Big Rs.

I have purchased 3 rebuilt cars from Jas at 1 Stop Auto. The first was a 2004 Civic for my daughter. Never any issues and still in service with her husband driving it now. The car was an excellent buy. So much so that I planned on coming back for a newer model minivan when my Chrysler wore out. My wife's corolla died first and we replaced it with a 2006 Corolla rebuilt by Jas. We have had that for several years now with flawless performance. Jas worked with me for several months to find exactly the car I wanted. He found and rebuilt a 2006 Sienna for me a few years ago and I have been driving problem free since. Great service, great people, wonderful products. I especially like his business model. It has served me extremely well, and truly is my 1 Stop for auto purchase. Dallas

You guys did an amazing job! After the repair my S4 feels like a new car. I've been to many shops with many cars but I got never a better service than with you. You are detailed, can explain everything that even I understand it and the time it took you to do all of this was outstanding. Thanks again! You made my day!

I would definitely recommend the auto shop inside of BP. This was my first time using their service as I wasn't aware that they were there, my mom recommended me. I got a tire repaired. Their customer service was awesome, their prices were very efficient and they even send a follow up text to ensure quality service and that your experience was good. I have never had that before with other auto shops. Great experience Nina Glamour

There is no one else I would trust to diagnose my car! They have saved me hundreds of dollars compared to my dealership quotes. Love the local, small business attitudes that are so far and few these days. They are proud and stand behind their work!! Tracy Lee

I take all of my vehicles to Auto Works. I am 100% satisfied with the quality of work performed by Auto Works. I trust that the job is completed at the highest level of service. Rose and Tom are experts at customer service and always have been friendly, knowledgeable and professional. I highly recommend taking your vehicle to Auto Works. The experience is exceptional. They are the best and set the standard.

Nick and the rest of the guys are great! I would recommend them to anyone in need of an honest and reliable auto shop! Jack Nordmeyer

I brought my car in for a brake job after a couple years of general negligence. I am just over 100k miles so it was no shock that they had many recommendations for additional repair other than brakes. They called before doing any work and explained in detail what was needed. I was able to decide what I wanted done and what I would like to postpone or do myself. When I advised what I would like them to skip doing, they didn't lecture me or question why I didn't want that particular service done. They were very patient. I felt that their prices were very fair. Much less expensive than chain shops. My total ended up being less than what was quoted as a particular job (replacing a seal) took less time than they had anticipated. Through personal experience, I know a lot of shops charge for the hours that is standard for a particular job regardless of the hours it ends up taking. I almost expect it at this point and was shocked that they were honest about the hours worked. I tend to avoid car repairs due to the fear of getting ripped off and generally dealing with poor business practices that are common with car repairs. I was so pleasantly surprised that this is not at all the case at Action Auto. I will absolutely be back and will likely take better care of my car because I feel comfortable with the staff and the business. Claire Byerly

I've had nothing but good experiences with Alexander's.

If you're looking for the best car care in Minneapolis, auto repair specialists Honest-1 Auto Care have you covered. We offer fast, friendly, and most of all, trustworthy service for your vehicle no matter what your issue. See what an Honest Mechanic can do for you! Our customers are our highest priority. You can expect top quality car care with a smile when you leave your car in our hands. Estimates are always free and we make honesty our policy, hence the name. We are always completely up-front about the needs of your vehicle. Enjoy a comfortable waiting area with free coffee and internet access and a play area for kids while you wait for your car to be ready. We don't only care about our customers, but we care a great deal about our environment, as well. We are the only certified eco-friendly car care company. We are ESA-certified and take great care to use practices and products that will not harm the earth. It's just one of the many values that we hold near and dear. So, drivers of Minneapolis, auto repair you can trust is just around the corner. You can rely on Honest-1 Auto Care for a great experience and top-quality work on your car. Drive in and see us today to see why we're your best choice for car care!

You business look good for the outside. But when you get inside and communication, what's your customers?. I think you are to take the people in and show him what they need. Not just put my car in public S8. This is what's happening. I work hard for my money and not give me the way.. Minneapolis is where I live and Minneapolis. Well, i'd like to spend my money help my Neighbors.

Dent Wizard provides superior auto reconditioning services at our Eagan, Minnesota location. For over 30 years, Dent Wizard has been trusted as the worldwide leader in automotive reconditioning. We offer small to medium-sized auto reconditioning services that improve the interior and exterior appearance of any vehicle. Dent Wizard provides fast, affordable repairs with excellent, friendly customer service. Dent Wizard specializes in paintless dent repair, exterior repair and interior repair services. For all your automotive reconditioning needs, look no further than Dent Wizard. Paint and Bumper Repair, Interior Repair, and more south of St. Paul in Dakota County - We understand that automotive issues and cosmetic damage can disrupt your daily schedule. That’s why, at Dent Wizard, our experienced technicians provide quick and reliable cosmetic auto repair services to return your vehicle to mint condition. From interior and headlight restoration to paint and bumper repair, our Eagan location offers rapid turnaround times and reliable results to minimize disruption and restore your car to its original factory condition. You can find our Eagan, MN, shop on Eagandale Boulevard next to The Builders Group (TBG), conveniently located to provide comprehensive repair services in Minnesota. Our proven Paintless Dent Repair (PDR) process offers the fastest, most affordable, and least intrusive solution for dings and dents, and our expert team can also complete windshield repairs, headlight brightening, and more. To receive a free estimate for your vehicle’s repair costs, visit our shop in Eagan, Minnesota, or call us at (612) 743-9436 today. When you trust Dent Wizard Atlanta for your cosmetic auto repairs, you gain access to a breadth of car repair services that are completed quickly and effectively, helping minimize downtime and return your vehicle to the road in style. For all your vehicle repair needs in the Eagan area, turn to the pros at Dent Wizard.

Home of the Honest Mechanics The name Honest-1® speaks to an important point of difference. Honesty and integrity are the pillars which hold our system together and apart from competition. We thoroughly train and reinforce integrity in every service offering to the customer. Welcome to the Home of Honest Mechanics®. Honesty, Value and Support, and an unwavering commitment to our customers and our environment are the priorities of our corporate philosophy. We work hard to develop our brand through superior training, support, and a variety of franchise offerings including Area Representative/Master Franchises. We are America’s most trusted family of automotive maintenance and repair centers. This is not only our goal; it is our mission, and the heartbeat of how we work with our franchisees and our customers, making Honest-1® the most powerful automotive franchise experience in the industry.

HORRIBLE EXPERIENCE - DRIVER BEWARE. I own a 2002 Audi A6 Quattro - 161k miles on it. Sunday 4th of January as I was coming to a stoplight in Bloomington all of a sudden my car started running really bad, it felt like it was shaking under the hood, the engine light was flashing and something smelled like burning. So, I took it to South Imports in Bloomington, from a recommendation. I walked in on Monday the 5th of January and told them my car’s symptom. My car started shaking + the engine light flashing, car smelled like burning. I think it's the coil, can you check that for me please and replace the coils if it is? Then two days later said they didn't know what was wrong with it. Said they wanted to do a $380 diagnostic (me, figuring I had no other choice, said ok), then I didn't hear from them. Then they said they'd do a compression test (I didn't ask how much that would be, but should have). The next day. They said the compression checked out good. Still said they didn't know what was wrong with it. Then next 3 days (Thurs-Fri-Sat) I had work, so not sure if they tried to call but I was not available to call them. I talked to them like on Thurs or Fri and say, oh... "We see there is a burned up coil and we will test something just for fun." After $200+ in rental cars I really don't know what they mean by just for fun. Especially upset after I came in there with a burned up coil and I thought that was the problem *based on Google searches and the codes*. So they told me my timing was off… I had the timing belt replaced a few months ago. They replaced the coil, but I asked why they didn't check the coil first like I had asked them instead go into $610 in diagnostics and tell me I need to buy a new car because mine isn't worth anything and will cost more to fix it than what it's worth. I told them this didn't seem ethical to do all these tests without telling me upfront what they were doing and what the cost were and then taking this much time and every time I talked to them they seemed to not know what was going on. Told them I was considering contacting the Attorney General of MN about it and the owner was saying I don't care if you call the president of the US. Went to pay them and get my car and asked about the diagnostic and what it found. They said, “there’s tons wrong with your car, more than just the timing belt and the coil.” They showed me the burnt coil. They gave me a one page invoice that just said compression good, valves good. What about a full diagnostic report for the $610 less the $30 coil? So, I said, okay, then what will that cost to fix the timing? and why wasn't I able to have this choice to have it fixed as I had a rental car for a week and they had the "valve gasket covers off"? They said... "Oh so much money, thousands." I said I would like an estimate - they said $800 something (using the current parts). ... I asked what the numbers on the cylinders were they wouldn't even tell me said acceptable Audi standards... I called three other mechanics and then went to Nur Technik in Burnsville where a friendly owner ran the codes and looked at it and said if I wanted they could adjust timing $570 and use my parts.... Said I can drive it like that but I rather wouldn't and he said wouldn't suggest driving thousands more with it like that.... Anyway it's done, I just feel like they were rude and not upfront with me. I then called around, I even called a local Audi Dealership to get a quote on a diagnostic, mind you it was SIGNIFICANTLY less than what South Imports charged me. Plus they told me they look to find what’s wrong with it, the cheapest thing first. The Audi dealership quoted me: Coil: $130, diagnostic $130, compression test (which they usually wouldn’t do) $130. = $390. I just wanted my car to be fixed so I could continue driving it. I was without a car for nearly week when I brought mine into South Imports. Another thing that I find really odd, under "parts" on the invoice from South Imports it says $40 - Identifix - TECH LINE ASSISTANCE: Next to parts it says "identifix" gee guess that's the "just for fun" part? "In 1987, Identifix started out as an auto repair hotline offering live technical assistance to professional shop owners and technicians seeking a trusted second opinion and additional expertise on various vehicle issues. More than 4 million calls later, our Repair Hotline is still providing personal service to customers across North America with over 45 OE factory-trained, ASE Master, L1 Carline Specialists. These hotline interactions have enabled us to compile an exclusive database of short-cut tests and confirmed fixes which have been documented and made available in our award-winning online tool." After $610 I found out my compression was good. My timing belt off and “lots of other stuff wrong” with my car, oh and guess what, they gave me a new $30 coil. Here’s my invoice from South Imports: http://oi59.tinypic.com/2h7fkfc.jpg Anyway it's done, I just feel like they were rude and not upfront with me. Driver beware!

You guys screwed my car all up. I will not be going back and I have another appointment with a different shop to fix what you did to it. I feel you caused this and your shop is costing me a lot of extra money for something that wasn't wrong but now it is. And right around Christmas is this how you real operate. I so regret going in to your establishment. And won't ever go back. I just hope it can be fixed right. I will be turning you in to the BBB and a lawyer. Screwing people over is not right. I have heard nothing but bad things from people about your place you call a business. You should be ashamed of yourself.