Pathfinder service near Andover, MN

Overall I’m happy with my experience in interaction with the staff. My car was ready about the time promised which was great. I was a little confused by the follow up text because a lot more was done than the alignment that I brought it in for. While this was somewhat appreciated, I discovered the next day that the airbox screws were not tightened back down so it was loose. I’m now concerned about what other things might have been a little sloppy. These things happen I know but thought you should be aware.

Car was making unusual sound, brought it into TGK, they diagnosed it and gave me a written estimate for $1100 decided to get a second opinion ad that seemed high….. was able to have the car looked at by another established mechanic who said it needed $200 worth of work…. works great now and our family will no longer be a returning customer to TGK as we no longer have the confidence that they are being honest in their evaluation of work needed

Brought my truck in for an oil change, tire rotation, and to have a bolt tightened on my battery. During the appointment they told me my front and back alignment was "out of whack". I agreed to the fix. I was charged the full amount for everything, just short of $200, and was told everything was done. Except for only half the alignment was done, they stated they couldn't do the rear adjustment. Still charged me full price. I noticed they hadn't tightened the bolt, and after calling it to their attention they told me I didn't need it. When I got home I noticed they hadn't done the tire rotation either. I texted and was told that despite it being 2 years since I put the tires on without a rotation, it wasn't needed. Yet was charged for it. So end of the day, the only thing that was fully done that I asked and paid for was an oil change. At least I'm trusting that was done. For $200. I was told TGK owes me $10 for not doing the tire rotation. Disappointing response. Normally I love you guys, only bring my truck there because you've always been great. I've twice been asked to fill out a review for this appointment and this is the 2nd time I've expressed my disappointment with my appointment and no one seems to care. I had to make special arrangements for this appointment, that's on me due to my schedule, but it makes it more frustrating that it was so "messy". If a customer asks and pays for a service, they should get that service. If they don't need it or a business can't provide it, they shouldn't be charged for it.

I called in a panic right when they opened at 8am on a Monday due to my car giving me lots of trouble over the weekend. Dave not only got me right in as a priority, but he gave me a ride to and from my home so that I could work from home while my car was being fixed. This kind of honest, and caring customer service just isn't common anymore. I had my car back running great as ever by the end of the day and the cost was extremely reasonable. The estimate was not only given to me verbally, but also emailed to me to see what work was suggested. I was able to then make a choice on the work. I trust this shop. Thanks Dave!

Thank you for your recommendations.

Great work

You business look good for the outside. But when you get inside and communication, what's your customers?. I think you are to take the people in and show him what they need. Not just put my car in public S8. This is what's happening. I work hard for my money and not give me the way.. Minneapolis is where I live and Minneapolis. Well, i'd like to spend my money help my Neighbors.

A+ Service! Steve's Auto World MG started a Concierge service with my park n ride. I had them do an oil change. They picked my car up while I was at work. They texted me a detailed car report. Then they called to let me know I needed a tire rotation so I had them do that. I got back to the park n ride at the end of the day and there was my car in the same spot. The receipt was on my dash. They had washed my car AND vacuumed it out! I found a complimentary bottle of water and ice scraper in my cup holder. It is the little things that make a huge difference. I would certainly recommend Steve's Auto World! April T. Rogers, MN

Great; professional; affordable; and courteous service

The alternator on my wife’s van went out right before the weekend. She had plans to go out of town for the weekend but if I could not get her van fixed we would only have one vehicle. I call Bee Line Friday morning dropped it off at 12 and it was done by 3 for the price that I was quoted. Thanks Bee line for fixing the van so my wife could keep her weekend plans!

Nick and the rest of the guys are great! I would recommend them to anyone in need of an honest and reliable auto shop! Jack Nordmeyer

I brought my car in for a brake job after a couple years of general negligence. I am just over 100k miles so it was no shock that they had many recommendations for additional repair other than brakes. They called before doing any work and explained in detail what was needed. I was able to decide what I wanted done and what I would like to postpone or do myself. When I advised what I would like them to skip doing, they didn't lecture me or question why I didn't want that particular service done. They were very patient. I felt that their prices were very fair. Much less expensive than chain shops. My total ended up being less than what was quoted as a particular job (replacing a seal) took less time than they had anticipated. Through personal experience, I know a lot of shops charge for the hours that is standard for a particular job regardless of the hours it ends up taking. I almost expect it at this point and was shocked that they were honest about the hours worked. I tend to avoid car repairs due to the fear of getting ripped off and generally dealing with poor business practices that are common with car repairs. I was so pleasantly surprised that this is not at all the case at Action Auto. I will absolutely be back and will likely take better care of my car because I feel comfortable with the staff and the business. Claire Byerly

I've had nothing but good experiences with Alexander's.

If you're looking for the best car care in Minneapolis, auto repair specialists Honest-1 Auto Care have you covered. We offer fast, friendly, and most of all, trustworthy service for your vehicle no matter what your issue. See what an Honest Mechanic can do for you! Our customers are our highest priority. You can expect top quality car care with a smile when you leave your car in our hands. Estimates are always free and we make honesty our policy, hence the name. We are always completely up-front about the needs of your vehicle. Enjoy a comfortable waiting area with free coffee and internet access and a play area for kids while you wait for your car to be ready. We don't only care about our customers, but we care a great deal about our environment, as well. We are the only certified eco-friendly car care company. We are ESA-certified and take great care to use practices and products that will not harm the earth. It's just one of the many values that we hold near and dear. So, drivers of Minneapolis, auto repair you can trust is just around the corner. You can rely on Honest-1 Auto Care for a great experience and top-quality work on your car. Drive in and see us today to see why we're your best choice for car care!

I have purchased 3 rebuilt cars from Jas at 1 Stop Auto. The first was a 2004 Civic for my daughter. Never any issues and still in service with her husband driving it now. The car was an excellent buy. So much so that I planned on coming back for a newer model minivan when my Chrysler wore out. My wife's corolla died first and we replaced it with a 2006 Corolla rebuilt by Jas. We have had that for several years now with flawless performance. Jas worked with me for several months to find exactly the car I wanted. He found and rebuilt a 2006 Sienna for me a few years ago and I have been driving problem free since. Great service, great people, wonderful products. I especially like his business model. It has served me extremely well, and truly is my 1 Stop for auto purchase. Dallas

I would definitely recommend the auto shop inside of BP. This was my first time using their service as I wasn't aware that they were there, my mom recommended me. I got a tire repaired. Their customer service was awesome, their prices were very efficient and they even send a follow up text to ensure quality service and that your experience was good. I have never had that before with other auto shops. Great experience Nina Glamour