Mechanic Advisor

Dodge Repair in Branson

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Auto Reviews in the Branson Area

  • ShellireviewedPlaza Tire Service 66

    I took my new car in the shop to have new tires put on. Unfortunately ... read more I took my new car in the shop to have new tires put on. Unfortunately I will not be returning to this store after my experience. They always try to over sell you things every time you come in. But the main reason why I will not be returning is because they half ass their work. All I wanted them to do was replace tires (which they did) but after driving home and looking over my vehicle I found that they did other things and pulled out my air filter and LEFT IT ON TOP of my motor. It wasn't even in the air filter spot. They did tell me I needed to change it when they did my tires but they should have put it back where it went instead of leaving it ON TOP of the motor. Luckily I drove about 30 miles maybe and was planning on changing it myself when we noticed it. Also I was planning on doing my own brakes and rotors and while trying to take the lug nuts off the tires we noticed that the lug nuts where a lot tighter then normal and harder to get off because they tighten them way to tight. I have original rims on my car and they could have busted my rims with how tight they tighten them. I even had another mechanic say the same thing about how tight they had them. I also found that they did not put a lug nut on my back passenger side when inspecting it. It only had 4 out of the 5 lug nuts. I was not happy with this service and when I went up to the store to tell them all I got was excuse after excuse. They did fortunately replace the missing lug nut for me which I am thankful for but I will not be returning back to this store again. This is not the first time they have messed up something on my vehicles. They always tend to half ass or not do the job and give horrible excuses as to why. This is someone's car they are working on. It's a safety issue when they don't do it properly. I understand people make mistakes but for it to be a every time issue is a little extreme. So sadly you lost a paying customer. Please do better and always check your work and these things wouldn't happen.

  • SharonreviewedPlaza Tire Service 66

    my oil light came on as I was getting into town. I went by to see if t... read more my oil light came on as I was getting into town. I went by to see if they could check it out. They got me in so fast even though the big storm was on its way. Got me all fixed up. Bryan is simply the best!!!! I won’t take my car anywhere else. Thank you guys for caring so much about your customers. Sharon Newman??

  • Got the oil changed, tires rotated, and front end aligned all in one t... read more Got the oil changed, tires rotated, and front end aligned all in one trip to town.

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