Toyota service near Chesterfield, MO

I was taking care on time and all went well

Thank you Dave they did a good job

Good job thank you

I have always had great experiences with the work and staff and Spirit One. However, the labor cost felt high to me the last time I took my car in and unnecessarily long for the work being done. I had a battery replaced, oil change and new wiper blades put in. I was charged $250 dolllar in labor costs. While I trust the work being done on my car is high quality, the cost of having the work done is unreasonable. I will be looking for another shop to use in the future.

I took my car in to get the brake calipers inspected because I kinda knew what was wrong. Well they stated I needed brakes and rotors all around, and a right rear caliper. They wanted so much money for it all that I asked just for the caliper to be replaced and the guy told me No I had to get it all done or it was gonna be a liability to their Shop which is totally not true! They just wanted that $1600 for brakes and rotors which is ridiculously high. Took my car somewhere else and my front brakes didn't even need changing.

These guys rock! Took the time to explain my front end repair. Even took me to the vehicle to show me. I trust them completely. It feels good that I can take my vehicle to a place that's not out to take me.

Had a great car until I took it to Complete Auto Repair. After spending over $5,000 to have lots of work done, including replacing a bad hub, the car went in for a tuneup and a thermostat, for which Mr Kachkovsky informed me that the gaskets were bad and had to be replaced. This was the second time he hold me the gaskets needed to be replace. The car was not looked at till day two after the appointment. Told him not to repair the car, I would pick it up. Mr Kachkovsky told me the the tuneup (plugs, wires, etc) was completed and therefore he was paid for the services. The car was taken to a reputable dealership and the thermostat was repaired. NO problem with the gaskets. Six months later the car is running horribly. Took it to the dealer who told me needed a tuneup (plugs, wires) and that the hub that I paid Complete Auto Repair to replace had not been replaced and was still leaking. Apparently Complete Auto Repair was paid several thousand dollars to store my car on their lot since they did not do the repairs. The dealership did give me the parts that were not replace as Mr Kachkovsky had told me and was paid for. A refund of the funds that were paid for work that I can provide proof for that was not completed was requested. Mr Kachkovsky, by not acknowledging my letter for the request, has refused to refund the monies paid him. Tried to complain to both the ASA and the ASE, only to find out that the buesiness is NOT associated with either and is therefore falsely advertising association with them. My suggestion, DO NOT USE THIS REPAIR SHOP.