Oil change service near Gladstone, MO

This business is nothing more than a parasitic scam facility. Do not take your vehicle to this repair shop. They falsly advertise as an "authorized repair facility" for major foreign automobiles (BMW, Saab, Mercedes) and they are not. After taking my vehicle to this shop for over two years I became suspicious about the work being performed, the parts being used, and the incredibly high prices I was paying with constant, repeat failures of these expensive parts. I finally contacted my vehicle manufacturer and explained this whole situation to them and they informed me that this business has been "red flagged" as UNAUTHORIZED for any major foreign car repair service. They went on to explain that this shop claims to use genuine parts for whatever vehicle you have but they actually use cheap, aftermarket Chinese parts yet they still charge you for the genuine part you were expecting to get, actually they charge you more!!! After realizing what was going on my vehicle was taken to an authorized facility and they discovered some major damage that had been done during the previous "repairs" and some additional problems that were never brought to my attention because they had been caused by the "mechanics" at this shop in an effort to have me return in need of an additional repair. I've reported them to the BBB and the manufacturer of my vehicle. I've also reported them to the Missouri Highway Patrol who has an investigative unit that focuses on these exact issues since there are crimes involved with tampering with a motor vehicle. Do not make the same mistake we made, stay away from this place. You will pay a ton of money and your repair problems will only get worse.

Joe and Tyler are awesome! If you are looking for someone to work on your car that is friendly, professional, and displays the best customer service, these are the guys you want to call. They will shoot you straight and explain everything you need to know about what is going on with your car or truck. They will provide competitive prices with the best customer service and repair your car faster than you can imagine! John M. Kansas City, MO

Out of this world service! My car was towed 2:30p to shop on Friday, diagnosis made, a new starter installed and I was back to driving vehicle by 7p! Great communication through out too. Cannot go wrong here. Angie Fosnough

We were on vacation to visit by brother in KC over the Labor Day weekend. As we began our trek back to Minnesota we determined our wheel bearing was obliterated. We had to contact our insurance company for roadside assistance. No one was open on the holiday so we decided to take a chance with Bert. We dropped our vehicle there and left our keys in the drop box. Bert called the next day and said he'd have us up and running between 1-2pm. He called us shortly after noon stating he was done early. The work was excellent and the cost was very fair. You can trust bert with your automotive needs. If I lived in the area he would definitely become my go-to guy. Thanks Bert!!!! Steve O-Prior Lake, MN

Horrible customer service. Was not able to get hold of anybody to answer my question about my vehicle. I purchased it there about a year ago and decided to give their service a try, but was very dissapointed. Will not try again.

STAY AWAY, BE AWARE OF ADDITIONAL COSTLY REPAIRS IF YOU TAKE YOUR CAR HERE!!!!!!!!!!!!!!!!!!!!!!! I had to have my timing belt changed on my car so took it to a local repair shop that I do business with to have it done on a Saturday morning. While dropping it off I noticed that it was also time for an oil change and added that to the list of the jobs to complete. I was expecting a problem with something on the engine so when the repair shop called that is what I was expecting to hear. What I was not expecting to hear was that the oil drain plug had been forced into the oil pain (cross threaded) and when they pulled it out the threads on the oil pan came with it!! The repair shop said that it looked like the last place to change the oil forced the drain plug back on and as a result cross threaded the drain plug When I called the Simoniz Quick Lube and advised of the situation, Alan (after talking to the "property manager") advised that there was nothing they were going to do. More so, he advised that they do it all the time and have larger oil plugs on hand to correct the situation. Further, he advised me (after clearly it would be able to see my history in the records of going to the store for almost 2 years) that there really was no proof that they were the ones that did it. My son has autism and has several appointments that he has to go around to so we need this car for my family. I now have to spend $300 to replace an oil pan to correct an error that this business made and gave ZERO assistance with in trying to solve. This business needs a lesson in customer service, not caring if you "dont want to deal with it on my day off" (thanks for that little bit of information Mr. Property Manager), and a lesson on a simple task of how to unscrew a drain plug and then screw it back in.