Oil change service near Saint Charles, MO

Thank you Dave they did a good job

Good job thank you

I have always had great experiences with the work and staff and Spirit One. However, the labor cost felt high to me the last time I took my car in and unnecessarily long for the work being done. I had a battery replaced, oil change and new wiper blades put in. I was charged $250 dolllar in labor costs. While I trust the work being done on my car is high quality, the cost of having the work done is unreasonable. I will be looking for another shop to use in the future.

I took my car in to get the brake calipers inspected because I kinda knew what was wrong. Well they stated I needed brakes and rotors all around, and a right rear caliper. They wanted so much money for it all that I asked just for the caliper to be replaced and the guy told me No I had to get it all done or it was gonna be a liability to their Shop which is totally not true! They just wanted that $1600 for brakes and rotors which is ridiculously high. Took my car somewhere else and my front brakes didn't even need changing.

I stumbled on Pro Automotive when I ran over a huge bolt and it stuck in my tire. Mike immediately got me in, repaired my tire, and told me about their other services, including their thorough check-overs with oil changes and the discounts you receive with each oil change. I took my car back to them and both he and Jennifer are super nice, they explain things in a way anyone can understand, the shop is reasonably priced, and they do great work.

I was taking care on time and all went well

I had a TPS sensor go out. They were able to get me n right away & had it fixed in a half hour!

Family owned and operated auto repair by ASE Certified technicians and you can't beat their 36 month 36,000 mile warranty!

Worst customer service ever. They charged me $70 for a Diagnostic test that had the same information on it as the emissions test that they had just run on my car. They did add an additional part as a necessary replacement although the part wasn't bad. After a friend pointed out that this part wasn't bad, they stated that it was simply a 'suggestion'. I think they should have been more specific although there was no paperwork to be specific on. I got a receipt for my $70. Autozone's free diagnostic tests at least give you some paperwork. When I expressed my dissatisfaction, I was told that I knew nothing about car repair and I was probably lying about how useful the test was. Riiiiiight. The owner really argued vehemently with me about returning my money so I guess he needs it more than I do. By the fact that he works another job and the run-down appearance of this location, I finally stopped trying to get a refund on the most useless and outrageously stupid diagnostic test I've ever had. If you want to be treated with respect and common courtesy, go somewhere else. If you want a company that believes that the customer is always right, don't go here.

This was the 3rd time the techs have put my windows down after being told they were broken and would not go back up. The first time they had to take the door off the hinge, the 2nd time the window did not go all the way back up and I had to drive home in the frezing snow and this last time was the best. After telling the tech not to put the window down he took me into the waiting area where he told all of us the at 30 years old and 4 yers of college he was only making $7.00 an hour and was tired of this crap. He went back to the bay area only to return and ask me if I wanted the good news or the bad news first...the window was put down and they could not get it to go back up. Over an hour later the assistant manager came in and told me that they just couldn"t fix it after all they were not a garage and didn"t have the tools. Funny because when I came in I didn"t need a garage I only needed an oil change. Another attemp was made but alas the window was still down. The assistant manager was very sorry but I would have to return the next day when the manager was in. I drove home on a major highway at 65MPH, in 100 degree temps with the window all the way down. The next day I returned to the shop early and told the manager that he could have my car as long as he needed and he said he would deliver my car to my work. They did bring my car to my work late that afternoon and the window was up but now there is a green wire that is sticking out of my door panel but my window is up and I will have my oil changed somewhere, anywhere but Jiffy Lube.