Service Provided

This was the 3rd time the techs have put my windows down after being told they were broken and would not go back up. The first time they had to take the door off the hinge, the 2nd time the window did not go all the way back up and I had to drive home in the frezing snow and this last time was the best. After telling the tech not to put the window down he took me into the waiting area where he told all of us the at 30 years old and 4 yers of college he was only making $7.00 an hour and was tired of this crap. He went back to the bay area only to return and ask me if I wanted the good news or the bad news first...the window was put down and they could not get it to go back up. Over an hour later the assistant manager came in and told me that they just couldn"t fix it after all they were not a garage and didn"t have the tools. Funny because when I came in I didn"t need a garage I only needed an oil change. Another attemp was made but alas the window was still down. The assistant manager was very sorry but I would have to return the next day when the manager was in. I drove home on a major highway at 65MPH, in 100 degree temps with the window all the way down. The next day I returned to the shop early and told the manager that he could have my car as long as he needed and he said he would deliver my car to my work. They did bring my car to my work late that afternoon and the window was up but now there is a green wire that is sticking out of my door panel but my window is up and I will have my oil changed somewhere, anywhere but Jiffy Lube.