Audi service near Saint Charles, MO

I stopped in this store 2 times with a remote start and the bypass that goes with it and asked if they could install it and both times I was told yes. My mom wanted a remote start for Christmas so I gave this one to my stepdad and he went to the store and got a $90 gift card to pay for the installation. I made the appointment and today when we got there, they said they couldn't use the bypass and that we would have to pay an additional $90 for one of theirs. Since this was supposed to have been a gift and I had been told they could do it, we asked for a refund for the gift card. The owner was rude and nasty to us, yelling at us that this wasn't their fault and refused to give us a refund. We argued with him that this was in fact their fault for having told us they could install the remote start. He finally went to his back room got the money for the gift card and practically threw it at my mom while telling her, " Get the F*** out my store and don't come back!" EXTREMELY rude and HORRIBLE business attitude!

Great people work here. I took in an old 1972 351C block because of some stuck bolts I couldn't get with my tools at home. They got it off with no problem, they didn't charge me for anything. I had planned on paying for the use of the tool and a few minutes but they wouldnt let me. Definitely where I am taking my business from now on.

I am so very thankful to have found Mr. Meixner and his exceptional crew of expert mechanics! In the last four years I have had to bring my truck into their shop for repairs three different times. I have always been treated with the utmost respect and the speed and efficiency with which the jobs are completed is astounding. The job has always been done correctly the first time. My only regret is that I have waited so long to express my gratitude in writing. If you are looking for honest and dependable work, look no further. Thank you Mr. Meixner for being one of the good guys.