Chevy service near Charlotte, NC

Had my alternator go out. Went here and ended up taking them up on the other repairs they offered to me. (Shouldn’t have)Parts replaced were fine but car also was returned to me with a rough idle they said may go away(never heard of) then check engine light comes on the next week with a egr valve code. Also had my car for several days after telling me they could get it done within the day. No communication on not being able to complete job. Did the same the “NEXT” day! 2100$ later to get my totally great starting & running 2005 Hyundai with 110,000 miles on it not operating as before…more insult to injury to me was when I asked Drew stated they wanted to hold my car longer to make sure things were “running well” :-/. With that being said over promising and WAY under delivering. I’ll never go again and unless you like feeling you’re being “sold” & in this case lied & under informed to I’d skip this place! unfortunately.

A+++

Purchased oils temp sensor, hoses, T-connector, thermostat, water pump: Still doesn't cool - still over heats ( Chrysler 300). Poor service. Will not recommend!

I have been going to Figs Automotive for a few years now and they have never let me down. Professional and down to earth people always willing to help and answer questions. I will continue to be a patron tp their services. High five on the new inspection station. What a convenience.

Had several small punctures in my tire. They were able to replace my tire same day.

I had a transmission replacement, the transmission is leaking fluid constantly. The service crew was unable to fix it. I have to jam the gear shift into park or the truck will roll off. They adjusted my carburetor and now my plugs are fowling out. They did a good job replacing the headers and exhaust pipes.

The worst experience of my life. The company kept charging me diagnostic fees for the same problem that never got fix. I would not recommend coming here ever again