Ford service near Harrisburg, NC

The technician was great. I had my oil changed and then brought my car back up there to have them fix my spare (it was flat when I went to use it) and put it back where it goes when not in use. The oil change was fine had a great price of $39.95 but for them to fix my spare tire it cost $29.95. That was a bit high for a valve stem replacement! He said “All Tire Repairs are $29.95”. I thought that was too high to replace a $2 (if that) part. Not all tire repairs are equal and shouldn’t be treated as such!

Having Paul for your auto mechanic is like having a family member in the business - he looks out for you, always tells it like it is, and tries to get you out the door as painlessly as possible.

Great to do business with. I have developed a great relationship with them for both my cars. My 2011 Ford F-150 was having a timing issue and spark knocking terribly. I took the car to the Ford dealership and they told me the spark plugs needed to be replaced at 80K miles. I agreed and paid them $600 to do it. As soon as I drove off the knocking started again. I took it down to Jade and he asked his Ford certifed tech to check it out and he found that the PCM module needed to be reflashed to adjust the timing and only charged me around $100. I guess if I had asked them first I would have saved $500. I will go to them first next time.

Routine maintenance done quickly.

Awesome service as always

Thank you for the excellent service 5??????????. However, the receptionist, who seemed to have a chip on her shoulder and frequently mentioned her job title in an unprofessional manner towards a couple of the customers . I hope this can be addressed to enhance the overall experience. The idea is to attract customers not run people away!