Transmission repair service near Lillington, NC

Dean is a very good mechanic

Set an appointment to have repairs for an Alternator and an Oil Pressure Sensor replaced. After being misquoted, waiting on parts, and ultimately waiting on the repairs to be completed, 3 weeks has come and gone. Decided to go up to the place and the Owner was working on the car. Per conversation the original mechanic came down with COVID (Praying he’s ok), and he, the Owner, was the only one performing repairs. It became obvious through his admission he was still trying to figure out how to get the Sensor out. Didn’t realize he had to take off the Cam and Fuel Injectors that required additional replacement gaskets and such! I politely asked him if he could put the car back together so I could have it towed to the dealer. After paying $1844 for the Alternator job and parts for the Sensor repair job Tow truck tows car to dealer and after being off loaded vehicle catches fire. As noted by Fire Chief, cause of fire to be gasoline and loose wiring causing an arch!!! Car is deemed a TOTAL LOSS! I’m out $1844 and a $19000 car!!! STAY AWAY FROM THIS PLACE??

Initially I went to Nationwide because my husband had his clutch repaired there and he had nothing but good things to say about the work there. I have a 2003 VW Jetta where the reverse had started slipping. I took it there for them to check it and the owner stated that it would be 2 hours before they'd get back to me. I must include that the car was dropped off at 8:30 am I called around noon with no update only for him to call my husband at 4:50 to advise something that we already knew was not the issue. I went to pick the car up and we tried again to have the transmission repaired. He apologized for the situation before and assured me that was not the way they handled business. He stated they would have to take the tranny apart to properly diagnose the issue. He did not include the vital info about not being able to put it back together with out rebuilding it or replacing it. Needless to say when he did let me know how much it was to fix it I hesistated and wanted to look around for a better price. Since then I called him back to see what his price would be and he was the most arrogant prick ever. He stated that he did not sell junk and was sure that all of the prices I had been given would be lower. Mind you I had been told several prices from all over not just Fayetteville. Completely unhelpful! I'm not sure if he was insulted by me asking him to compete for my business but I for one was disgusted in the way he came across. I only wanted to know if he could re-quote the price he had given me before because I had misplaced the paper he gave me, but from the convo we had a few months back the price I had been given by someone in Raleigh was only $100 cheaper. I live in Fayetteville so it would basically balance out since I would have to have the car towed anyways. I'm not sure what kind of customer service my husband was used to but I have been in customer service for over 10 years and that was a great example of what not to do and I for one will not pay someone

Full service dept. Heavy truck repair. RV repair. Quick Lane for fast routine maintenance. Customer accessories and installation

All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don't have to lose either time or money. Cottman's Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle's transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.

Steer clear of these guys! They botched a repair job on my car which they still charged me thousands of dollars for, which I then had to have re-done by someone who actually knows something about auto repair. Very shady place.

I highly recommend this Aamco. I had a bad experience with the previous owners not honoring a warranty on a clutch. Matt, the new owner, honored the warranty twice and replaced my clutch twice without asking a single question or trying to imply the clutch was my fault like the previous owners did.

Visited for car annual inspection and tire rotation, they did it quickly and examine my car steering lean issue according to my description, no issues were found with steering, but when I drive the car back home, the problem seems to be disappeared after tire rotation. Fantastic job done, guys! They really know cars! Will definitely come back later.

All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don't have to lose either time or money. Cottman's Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle's transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.

Our daughter is a student at NCSU and her car would not start ... We thought we would try a mobile mechanic instead of dealing with towing and repair at dealer. My daughter said they were extremely nice and replaced starter for less than estimate. Would highly recommend !!

Horrible service and failed to honor warranty! Had a transmission replaced and failed to honor warranty when transmission required a second repair due to a faulty part. Had Messer Transmission replace the transmission in our Ford F-150. It was under warranty for 18,000 miles. Brought truck back in within 4 months of replacement being performed due to the transmission leaking. They told us they tightened the seal and it was fixed. We drove it to Colorado due to the military giving us orders to report to Fort Carson, Colorado from Fort Bragg, NC. During the drive the truck continued to leak and required 3 quarts of transmission fluid! It was overheating and had difficulty the entire way. Upon our arrival we took it to Best Western Transmission service in Colorado SPrings. They immediately told us that the seals were faulty parts and would need replacements. Messer transmission service was contacted and said they would send the replacement parts. They refused to pay the labor cost and while speaking on the phone with Steve he informed us that our warranty was no longer valid. He also said we could drive it back to NC and have it repaired at his shop. This is not a possibility since the truck would not even make it to NC due to the transmission problems. He replaced a transmission and refused to honor the warranty. He also refuses to accept responsibility for his company making a costly mistake that we are still paying for.