Brake repair service near Matthews, NC

This service center used to be one that you could depend on having dependable repairs for a moderate cost, NOT ANY MORE! The owner has gotten extremely greedy with mark up of parts and his labor prices! I recently had a vehicle in their shop for a water pump replacement. After getting a fairly reasonable estimate, and oking the work, once they start they call with excuses they had ordered the wrong pump, new pump will be $45 more. Not much you can do once they started the work, but if that wasn't bad enough, they then decide to tell you that the serpentine belt needs replacing too, which still is no big deal till they charge $95 for a belt that you can buy at NAPA for $24 retail or another auto parts store for $19. Considering they get their parts at wholesale prices which should be at least 30% discount they profit almost 500%on markup of a belt that jumped in value from $17.50 wholesale to $95, and then they try to convince you that it is a good deal because they didn't charge labor when they had to take off and reinstall belt anyway for water pump replacement! The owner has turned greedy, money hungry, and price gouges. A water pump and belt replacement should never cost over $300 yet this repair was almost double that! I had been a customer for over 10 years, but I will not be back to be robbed by these crooks again! A word of advice , take your repairs to a shop that doesn't price gouge their customers!

The worst experience of my life. The company kept charging me diagnostic fees for the same problem that never got fix. I would not recommend coming here ever again

European automotive repair from scheduled maintenance to complete restoration for Land Rover, Jaguar, BMW, Mercedes, Volvo, and Audi done by Charlotte's premier auto mechanics.

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