Acura service near Monroe, NC

Purchased oils temp sensor, hoses, T-connector, thermostat, water pump: Still doesn't cool - still over heats ( Chrysler 300). Poor service. Will not recommend!

I had brought my car to Sun city to have my spark plugs changed out. The price for my spark plugs and a replacement gasket came out to $120 but labor was over $300. I looked past that because I have been going to them in the past and maybe they did take there time and it was worth it, but when I opened my hood after the service my insulation and plastic between my intake and valve cover gasket were smashed and cracked up, again I gave them the benefit of the doubt and brought my car all the way back so they can look at the damage and they said they try to be as carful as they can and that “stuff gets brittle and old and there’s nothing you can do to prevent that” I was just asking for a simple replacement for the part and the Owner himself told me “If you think you have a showcar then work on it yourself and don’t bring it to us next time”. The owner is extremely unprofessional and does not need to be dealing with customers. I only wanted a replacement and just got mean looks and attitude from the owner and do not enough trust bringing my car on that lot anymore even for them to fix it.

Recently had the pleasure of working with the staff at The Wrench. I explained to John Crowley the pinch I was in, needing air conditioning several days before a drive from Silverdale to Texas! Every other auto repair business in the Bremerton, Silverdale area either couldn't repair the car on short notice, or wouldn't return my calls requesting a quote. John explained that his business relies on a revolving door style of auto repair, most repairs that his crew undertakes are out of the door by the end of the day. John put one of his repairmen, Kayle Lenz on the job, and after a few days of being sent the wrong parts, through no fault of the shop, Kayle had my AC blowing colder than an Alaskan winter that held up during my long haul. John was even kind enough to give me a ride home after I had dropped the car off. Car is a 2001 Audi S4 that's personally heavily modified, and after this pleasant experience I trust these guys with my baby, will recommend to family and friends.

Had my alternator go out. Went here and ended up taking them up on the other repairs they offered to me. (Shouldn’t have)Parts replaced were fine but car also was returned to me with a rough idle they said may go away(never heard of) then check engine light comes on the next week with a egr valve code. Also had my car for several days after telling me they could get it done within the day. No communication on not being able to complete job. Did the same the “NEXT” day! 2100$ later to get my totally great starting & running 2005 Hyundai with 110,000 miles on it not operating as before…more insult to injury to me was when I asked Drew stated they wanted to hold my car longer to make sure things were “running well” :-/. With that being said over promising and WAY under delivering. I’ll never go again and unless you like feeling you’re being “sold” & in this case lied & under informed to I’d skip this place! unfortunately.

Cam Auto is now my personal mechanic because they have proven to be knowledgeable, fair, honest and conveniently located. I'm confident that Cam Auto will properly diagnose your vehicle and give you the fairest price on repairs needed for your vehicle. They are friendly, courteous and provides good customer service. Great group of people!!! Maurice Scott

Had several small punctures in my tire. They were able to replace my tire same day.

I had a transmission replacement, the transmission is leaking fluid constantly. The service crew was unable to fix it. I have to jam the gear shift into park or the truck will roll off. They adjusted my carburetor and now my plugs are fowling out. They did a good job replacing the headers and exhaust pipes.

The worst experience of my life. The company kept charging me diagnostic fees for the same problem that never got fix. I would not recommend coming here ever again