Oil change service near Surf City, NC

Paid for a transmission service on my 2008 BMW 528i which was told would go the shift issues where my car was going into park at slow speeds…basically not knowing what gear to go into. It was due to no fluid and leaking pan which all were corrected. Then told at visit also needed a battery which I was unexpected but I replaced it too. Just took it back after calling only a day after getting it back with still shift issue. Told some codes were found and reset, and it was shifting fine. Same as first time I was told (passed quality check). Got in the car and again just as before and advised them, car shifted hard into higher gears. So either the mechanic knows nothing to which he’s talking or someone is lying about the work altogether bc the problem is not fixed and it doesn’t take but a drive to decipher it.

It was not easy to find a repair shop to repair the ABS (Anti Skid) system on my 2001 BMW. After taking this 20 year old BMW (my toy) to several repair shops in Wilmington including the BMW dealership service department, I was unable to find anyone that could repair the ABS system. Then I took it to East Coast Eurowerks and Cain said I can repair that and he did. Cain took very good care of my BMW and answered all of my annoying questions with a smile. I highly recommend East Coast Eurowerk! Thanks again Cain

These guys are great at what they do. You can tell they care about you and that is what I look for when trying to find a shop for my baby. I brought my car in for a check engine light and some squeaking coming from the front of the car. They checked my car out and had a written estimate for me to review within an hour. I had them perform just the minimum to get by and they helped me prioritize the repairs so i can plan to have them done in the future. I feel safe and aware in my car now. Thank you Import Performance.

Best shop in town. The crew is knowledgeable and polite, the pricing fair, and the work well done and dependable. Craig Green Swansboro, NC

Extraordinary customer service and high quality work. I will never again take my vehicle anywhere else. If you need your car repaired the right way, definately go here.

I sent my teenage son to GTS Express Lube for an oil change. They asked him if he needed several extra services. While he called his Dad to ask, they performed the services. I feel like they took advantage of an unknowing teenager by selling him services I have never heard of. Why does anyone need an oil system flush or a fuel system flush? They also put in a new air filter which was not needed. I called to question the service and was told they only offer or suggest additional services. They are just trying to make a few extra dollars. I have had them do state inspections on all of our vehicles and change the oil on this vehicle and was pleased with their service. After this incident, my business and my money will go somewhere else.

Would a normal dealership let customer drive home with a "dry" engine? I would also rate them at ZERO STARS if I could. In the past, this Toyota garage "forgot" to put oil and all other liquids into the engine of my Toyota Supra 1989 model after repairing its engine after an oil was found in the coolant tank. No kidding! There was 0% oil, 0% coolant, 0% break liquid, 0% any liquid in my car in the engine when the Stevenson Toyota "mechanic" told me I am good to go and one of the two major bolts holding the engine to the car frame was simply not there, so the engine was wobbling! I was glad I had the habit to check everything before leaving a garage since I usually repair my own car myself. Cost me $1100 to have that done! The original problem was oil in the cooling system; probably some idiot poured oil into a coolant tank at some other Toyota garage before that. Since then I don't even consider purchasing a Toyota since there was no response to my complaint and the African-American man mechanic (to id him the best I can, because this is legal to id by race in the United States) who owned a similar Toyota Supra 1988 (as he bragged to me) screwed my car (keeping it over the weekend) up really "well". I am still remembering that "incident" and there was not a single apology nor action from Toyota dealership nor the Toyota Corporation who I contacted to complain about this horrible incident. Since then I do not even think of purchasing another Toyota.

I'm so happy I have Inter Shop to take care of my car. The car has run better since the very first service at Inter Shop and the cost of maintenance is less. I had been using the dealer and then AAA and both of them were more expensive. Also, Inter Shop does not try to talk me into getting things fixed before they need to be fixed, or try to sell me upgraded services that I really don't need. Because I was so pleased with my personal car experience with Inter Shop, I arranged to have my work vehicle serviced there, and saw the same benefits in cost and performance. Also, they diagnosed and fixed a problem with the work van that could have caused a terrible accident - and the problem was not a new one. Yay, Inter Shop!

Mike and his crew have been reliable and trustworthy for my three years of visiting them. From their fairness on price to really caring about customer service, I will always continue to take my vehicles to Advanced Automotive.

My daughter took her car to 3 other shops and one frame shop no one could not find a problem. All her tires were wearing bad. I went with her to Tadlock and the service tech found the problem right away. The front end was off a little, but the rear was out by almost 3/8 of an inch. After they aligned all 4 wheels the car drove great with no pulling or excessive tire noise. Great work and friendly people. Will be doing business again.

I took my car to Midas at 5526 Carolina Beach Rd., Wilmington, NC 28412 on Thursday, May 19, 2016 for an oil change and inspection, I came away with a dented hood and a horrid customer service experience. They claim they did not dent my hood and that it looked like someone had sat on it. It’s funny, the dent was “up.” It was from the inside… Looked to me like they may have accidentally shut the hood with something left on the engine block. The dent certainly wasn’t there before I took my car in. I had not even driven the car to any public places before noticing the dent and I live in a private area. So, certainly it wasn’t sat on as they claim. What really gets me though is the way they handled the situation. I went to the shop first thing Monday morning and was told the owner would have to handle it and that he would call me back later that day. There was no phone call. Tuesday morning came - no phone call, so I called them back again. I was told that he would call me back. Again, no phone call. Finally, Wednesday morning I stopped by the shop to see the owner, but he was apparently out. Made an appointment to see him personally Thursday morning (May 26th) at 9am and surprise, surprise… he never showed up! Instead two employees came out to take a look. This is where things really took a turn for the worst. I was belittled and told that I was a liar. In there “vast” experience of car repair no one had ever “accused” them of damaging their car. I was calm and collected about it, but they raised their voices and became very hostile and accusatory. It’s funny, because I went out of my way to go to that particular Midas because I was always happy with the customer service and their speed at getting things done. Their customer service (Ryan Hoffman) really took a turn when it was me asking them to make things right. He was really defensive and accusatory about the whole thing and really made me feel berated. I’m still waiting on a phone call from the owner to at least apologize or even acknowledge my situation, but given his track record of not caring about his customers I doubt I will ever get that phone call. I never even did get the owner’s name. Do yourself a favor and stay far, far away from Midas on Carolina Beach Road in Wilmington! They are disrespectful and dishonest! Now, I get to think about them every time I get in my car and the couple hundred dollars of damage that they did to it while it was in their care. I’ve filed complaints with the Better Business Bureau, Midas Corporate and the NC Department of Justice.

We are located about one mile south of Gordon Road. Here at Kelly's we pride ourselves in being fair and honest. I have been in this field for 20 years now. We service and repair all makes and models. We specialize in Water Leaks. A Water Leak is when you have rain water or A/C water getting on the inside of your vehicle. We can take care of your vehicle from the front bumper to the rear bumper, from the roof to the floor. Including all maintenance, brakes, tires, AC and heating systems, Check engine light diagnostic and repair. Upholstery, headliners, WET carpet, door panels, if you don't see it here but you need it Please Call Kelly at 910-452-1075.

At Vandelay Motors, we offer professional top quality service at very reasonable prices. We service all types of vehicles, and give the same amount of special attention and care to each.