Tire changes service near Troutman, NC

I'm hoping you're doing the best you can. But I'm sitting here without a vehicle, waiting to hear from you regarding approval of the repair on my vehicle. I was told I might be able to get a loaner or that I should get a rental from Enterprise. I don't know if there is a special procedure to get that rental so that might get reimbursed somewhat for the rental cost. I called service several times and sent a text message but have not received any response. What makes things more difficult is that my 83 year old wife is a victim of strokes and seizures and dementia. I cannot let her out of my sight. So, I guess I will try to go ahead and get the rental tomorrow. I jus wish I knew where things stand. Hans Weidig

1

Stranded in Salisbury! Integrity Not only arranged our tow, they had us up and running with a diagnosis of the current repair but advised us of upcoming repairs. Customer Service was honest and professional, even the mechanic spent time explaining the repair needed and extended the advise to other repairs we could do ourselves. Great experience. We have already given out their card to a friend in the area. Thank You Integrity for getting us home for Christmas!????????

Job well done!

Danny did an awesome job putting a flowmaster 50 on my truck. Good work at a reasonable price. Karl Krueger

I have been using GB for 8 years. I serviced 3 of my cars there. They always been do a great job. They best tire price you can get in this market area. If you buy their protection plan, they replace the tire when it is not repairable. I had done that twice. I highly recommend.

Thank you for the excellent service 5??????????. However, the receptionist, who seemed to have a chip on her shoulder and frequently mentioned her job title in an unprofessional manner towards a couple of the customers . I hope this can be addressed to enhance the overall experience. The idea is to attract customers not run people away!

Very friendly and honest. Serpentine belt failure shredded lower radiator hose. No part available locally so car basically disabled. Kim drove me over to car rental facility. Remained in parking lot until sure I was in a vehicle. Part came in late on a Friday and car repaired. Shop closed Saturday but Kim gave me personal cell number and told me to come pick up Saturday morning so I could turn rental and save a few $$s. I asked questions about servicing another VW I have and they were upfront and honest about needed service and recommended intervals.

Awesome service as always

Great to do business with. I have developed a great relationship with them for both my cars. My 2011 Ford F-150 was having a timing issue and spark knocking terribly. I took the car to the Ford dealership and they told me the spark plugs needed to be replaced at 80K miles. I agreed and paid them $600 to do it. As soon as I drove off the knocking started again. I took it down to Jade and he asked his Ford certifed tech to check it out and he found that the PCM module needed to be reflashed to adjust the timing and only charged me around $100. I guess if I had asked them first I would have saved $500. I will go to them first next time.

Routine maintenance done quickly.

This is the only place I have ever taken my vehicle. I trust them to do the repairs and they always call me and tell me how much before doing the job. I was having an issue with my vehicle last week so I called Dale and he said stop by after I get off work. So I got there about 5:00 ,they close at 6:00. Mark was the person that looked at my vehicle and tells David, the owner, what the problem was and that it was going to take about an hour and half to fix. Knowing that I needed my vehicle and had no other way to travel. David, Mark, and Dale all agreed to stay and get my vehicle running again. Now the other problem, getting the part. David takes off in his own vehicle and gets the part that was needed while Mark takes out the old part. David gets back, Mark does his magic and my vehicle is ready. Now we are talking almost 7:00 and I was so happy I hugged each one of them. I was so thrilled that they would do this for me. This proves not all car repair buisnesse's will try to take advantage of women.You guys are the best!!!!!!

I honestly wish I could give 10 stars. I have been a customer over the past 3years. I'm now taking a second car to them for maintenance and repairs. Everyone here is friendly and available to answer any and all questions. They don't try to sell you unnecessary work. Prices are fair too. Who could ask for anything more? I recommend Fairway to anyone looking for good, honest, thorough mechanics. Angel Williams