Towing service service near Cherry Hill, NJ

1

Always up front with cost, helpful, female friendly, all around good people to work with Nicole Krippel

I was having a oil leak but after the oil change the oil hasn't been burning or leaking thanks mobile

My family and I have been taking our car there for over 20 years. The owner, Randy, is the best. His prices are a little more expensive than other places, but he always gets to the root of the problem and he is trustworthy. Routinely, he tells us when we can wait to get a service done or if we don't need to do it at all. In the end, this saved us a ton of money.

Terrible service, overpriced. Up charge for parts and at least $100 more for labor than other places in the area. Avoid at all costs

This place is reliable, honest, neither slow nor fast, and is economical. It is best to call them during working hours, describe the issue(s), and set an appointment for drop off. They allow you to drop the keys through a mail slot and leave your car if dropping off before they open. They call you if there are issues and when the auto is ready for pick up. They offer great services, at good prices, give decent estimates, and communicate any issues during the process. The only drawback is that Tom is kind of a curmudgeon. He is a very honest and trustworthy person, but is grumpy nine times out of ten. My wife and I have been going to Stephanou's for about seven years or so. They are awesome.

This place has terrible service. My in-laws have been coming here for years with their cars and are great customers. My husband and I took his car here to get checked out because it was not starting. We thought we were in good hands since the family has been here so many times and they've dealt with this particular car. They replaced a part and in the process shorted the entire computer system, yet they are denying it. We know they did it because when we brought the car in there was electric flowing (sound when we tried to start the car) and after they replaced the fuel pump, nothing. The autoshop that is now taking care of it even says the previous work almost definitely shorted it. They have only done a diagnosis so far. Now we need a new computer system PLUS the original fuel pump. Spending an extra $1600 for something JONES' broke. WE WILL NEVER GO BACK HERE. And neither will my in-laws. Don't go here, clearly they won't make good what THEY broke even when your family has given them years of business.

I was referred to Dick and Rips by my friend. He takes all of his vehicles there. I knew the place had to be good because my friend is super picky. I have went to their shop a couple of times in the last few months to have my vehicle inspected- have them install 2 new tires and some other misc work. Each time I called them - they were friendly and very helpful.When I took my vehicle to the shop - they got the job done in a timely manner and didn't rip me off. This is an honest place to do business with. Here is an example -when I would apply the break on my vehicle, it would stop real hard and screech. I was told by their shop manager that this was because of me using the emergency brake on flat ground.The emergency brake was getting stuck. He said it would stop doing this if I didn't use the emergency brake on level ground. I stopped using the emergency brake on level ground and the problem went away. He could have easily told me that I needed rear brakes. I am happy to say that I have found my place. They are right down the road from me -they do good work and are very honest. If you find any bad reviews about this place - it has to be a competitor who is leaving them. I have had no problems with this business. I will be a repeat customer! Thanks guys!