Auto glass repair service near Cranbury, NJ

Without a doubt the worst merchant in Red Bank. Avoid at all costs! Customer service is not a term they have ever heard of. After waiting 10 days for a simple storm window replacement, they could not initially find the window, insulted us for their incompetence at losing the window. After we calmly asked if this was how they treated all customers. They used profanity and then ripped the new glass out of the frame, bent the frame and threw it at us. I have never seen anything like! Definitely they need anger management classes. DO NOT GO THERE. I wish I had read the other review first!!! Avoid at all costs!

Owner is a jerk with no respect for customer's time. Tried to set up appointment for several weeks only for owner to schedule, then cancel, or tell me he needed to call me back to confirm, then never bothered to do so. I was always very polite when I called, even when I was thoroughly annoyed at shoddy treatment I received to that point. Final straw was the last time I tried to call when the owner hung up on me after I said who was calling. Completely ignorant and disrespectful for no reason. I wanted to give the guy my business b/c he quoted me a decent price, but I'd rather pay a little more to have someone who knows how to keep a simple appointment. Can't speak to technical skills, but customer service is horrendous. Do business with only if you like wasting your time and being treated as unimportant.

Jake is great for body work. So is Tim for mechanic work. Owner is a smoothy glad-hander mercurial hothead, be prepared to deal with his whims to get to his far better employees who pride in their jobs w your car. Check your bill thoroughly however. Get guarantees in writing.