Brake repair service near Cream Ridge, NJ

This shop scams people. DO NOT COME HERE. I have FULL COVERAGE car insurance in which I do not have to pay anything in the event of a car accident. When I first called to release my car, they said that my car wasn’t there for 2 days. Meanwhile, incurring storage charges. This is the oldest trick in the book to get money when they “can’t find” your car. My vehicle was here for 2 full weeks sitting in their lot HOSTAGE. Insisting on ME paying them cash or credit card to be released to my insurance approved body shop. They dodged almost every single one of the insurance company’s calls when they tried to pay the tow and storage fees from them. Multiple times they claimed the owner was not in or the woman who deals with billing was out. Stalling to get more days in storage fees. When my mom went down there to sign the release paperwork, (7 days in at this point) the owner Benny tried to hustle $800 cash or credit card from her so “they could tow it to the new body shop.” Their attitude towards me and my mom were very demeaning. As a young woman, they tried to intimidate and bully money out of me by giving me misleading and incorrect information at EVERY interaction I had with them. They would not have treated me this way if I was a male. I ended up calling the police to assist me with ensuring my car gets out after 2 frustrating weeks. I saw the bill was only $920, including the 2 tows and 14 days in storage fees. Something doesn’t add up here. This is why tow-truck companies and body shops get a bad reputation, because of predators like them. Unprofessional, rude, shady people.

Bunch of crooks-had car towed by them figured I'd give them a chance to fix it-HUGE mistake-quotes me 380 on phone I go pick up car it's 602! course no proof so I can't fight it then my tacklebox that I keep in back of SUV goes missing-amazing how hard it is to find an honest mechanic-no honesty here-do yourself a favor and avoid this place

Jay goes above and beyond to make sure my car is right with quality care. He finds problems that my previous mechanic doesn't to improve longevity of the car with affordable prices. My father in law recommended Jay and he and his company have my 100% trust. He saved me when I attempted to have my car inspected at a popular franchise near my work, and fixed their mess. He earned my loyalty and respect from day one

Always up front with cost, helpful, female friendly, all around good people to work with Nicole Krippel

A friend of mine recommended David to me 5 years ago when I was driving my old car ( Camry 1999 with over 250K mileage). I was amazed how professional, honest, fast, and fair he was. I have recommended him to tons of people since then and nobody never complained about him or his service. This guy really knows what he is doing and doesn't overcharge you or push to get something done if it's not necessary. I love going to get take care of my car at his place. Frankly, he is the only one mechanic that I trust 100%. Every time I come he listens what I need and gives options what and how much. I am so happy that I know this guy and highly recommend him to anyone! If you want to be treated fairly and get exceptional customer service go to David! You will not regret!

hello i was having a problem with my 98 durango with bad handleing and excessive front end bouncing so i when to bernies cause ive been there before and told the manager the problem i was having and he inspected the front tires and saw that the belts were shifted and he said that was the problem i was like ok look i dont hav a lota money really to spend on tires we wentback in the office and he got me 2 really nice 31/10.50/15 for a great price they work with you the truck rides like a different vehical i feel a lot better goin up and down I 95 lol check em out !! satisfied cust. J.Wood

I hate to do that, but feel like I have to... I came to this location to get my car inspected last Friday (08/16/2013) waited for 40 minutes until a service representative finally asked how he can help me. ( he was the only one working there and he was already assisting a lady when I walked in...) I said I need my car inspected and how long it would take. I have been told that he needs to make a call to his manager and ask if there is a waiting list for that or something like that. I didn't feel like waiting another hr or two, and left disappointed. I went there second time on Sunday only because my mechanic doesn't work on Sundays and this is the only day off I have after working at two jobs. I waited about 2 hrs to get my car inspected!!! this is ridiculous! I would never ever go to this place again even though there is a lot of work needed to be done at my car. I also was going to buy tires from them, but with this poor customer service I ll pass on that as well.... Would not recommend this particular location to any customers. I am not sure about others locations.