Brake repair service near Franklin Park, NJ

Matt was my mechanic was very caring and knowledgeable. Easy to trust. Assesses my car informs me what I need and when it needs to be done. His professionalism is outstanding. Thank You

After cleaning my 1954 Chevy Pickup I was driving to get gas so I could meet the wishes of a bride to be her limo ride Saturday May 26 from the Church to the reception. My 3 speed manual transmission would not work and I was stopped in the middle of Rt 202 in Flemington. Lucky for me Dave's Towing flatbed was at the light so he made a u turn and picked me up and took me to American Auto Care. I jumped out and told Fred and Scott that I had a wedding and could they check and see if they could get me running again. They diagnosed the failure in 1 minute and went to work and Matt jumped in and the 4 of them took part of my transmission apart, spot welded a couple of broken retainer rings and rebuilt the 1st and 2nd gear assembly. In 2 hours they called and said "your truck is ready to go" and sure ennough it was running again. I was able to make the bride happy when I called and told her that my first call about not getting to the Church is cancelled and I will be there to drive her and her groom. Thanks for saving the day ...to the great work the guys at American Auto Care...they realllllly know their stuff... From: wrangler RS of Flemington NJ.

This shop scams people. DO NOT COME HERE. I have FULL COVERAGE car insurance in which I do not have to pay anything in the event of a car accident. When I first called to release my car, they said that my car wasn’t there for 2 days. Meanwhile, incurring storage charges. This is the oldest trick in the book to get money when they “can’t find” your car. My vehicle was here for 2 full weeks sitting in their lot HOSTAGE. Insisting on ME paying them cash or credit card to be released to my insurance approved body shop. They dodged almost every single one of the insurance company’s calls when they tried to pay the tow and storage fees from them. Multiple times they claimed the owner was not in or the woman who deals with billing was out. Stalling to get more days in storage fees. When my mom went down there to sign the release paperwork, (7 days in at this point) the owner Benny tried to hustle $800 cash or credit card from her so “they could tow it to the new body shop.” Their attitude towards me and my mom were very demeaning. As a young woman, they tried to intimidate and bully money out of me by giving me misleading and incorrect information at EVERY interaction I had with them. They would not have treated me this way if I was a male. I ended up calling the police to assist me with ensuring my car gets out after 2 frustrating weeks. I saw the bill was only $920, including the 2 tows and 14 days in storage fees. Something doesn’t add up here. This is why tow-truck companies and body shops get a bad reputation, because of predators like them. Unprofessional, rude, shady people.

Horrible. I went there to get a jump start because my car wouldn't turn back on while I was at the dmv and they charged me $20 for it. Just to give me a jump. I can only imagine how they rob their customers for other things. Never was a customer and defenitely will never be a customer now. Maybe a little bit of compassion would have gained them a customer to see what is wrong with my battery. NO THANKS.

No stars...if possible I'd give negative ranking. I left my car because I had problem with my tire. After a while, I received call from them and they told me on the phone that tire has a valve leakage and repair cost will be $12.99 plus labor. The person mentioned that my backlight is also gone and the filter needs to be replaced for which I specifically mentioned that I'll take a look once I'm there. When I reached there, they charged me for both tire and backlight which I didn't ask for and when I reminded that I never agreed to fix the backlight - he started shouting, used curse words and was almost on the verge of making racist remarks. I just don't understand how can such a person run any business. Anyways, I'm done with this store forever.