Collision repair service near Jersey City, NJ

My Son highly recommended Laub’s Auto Body. He had his car repaired by Laubs in 2004. My son assured me that I wouldn’t be disappointed because they do amazing work. I went down to Laubs and meant with Kevin. He checked the car and agreed to make the repairs. Kevin showed great professionalism and patience throughout the whole process by keeping me up to date on the progress of repairs. He was on point with everything. His amazing team was efficient and repaired my car as scheduled. If I ever need auto body repairs, I would definitely return to Laubs. They’re a family run business. They’re loyal, trusting and best of all, treat their customers like family. My experience with Laubs was a positive one and most of all, I highly recommend Laubs Auto Body for your repair needs. Thank You Laub’s for everything! I couldn’t be happier. ??????

I am a women and are usually taken advantage by mechanic. Not the case at L&S they gave me great service on time and good workman ship. their prices were better than the competition and they were very patience with me and always had patience with me. I would recommend them very highly.

This is a criminal repair shop. They performed F quality work on fixing my window after my car was broken into. More importantly, they placed ,my exhaust system with an old, rusted, broken system from a much older Toyota Rav 4. My 2010 Rav 4 now has a rusted exhaust system that is broken and makes the car sound horrible. Worse, the engine does not perform as designed. Stay away from these criminals. If you need repair work, make sure you use an in-network provider and make sure to contact the shop on a daily basis, but be aware of every single nut and bolt they touch on your car. I would file a lawsuit if I had the connections to put these criminals behind bars. I am so upset, words don't do justice. The worst part is my gf is 8 months pregnant and is stressing of this. The things some "people" do for money. They all need to be locked up.

Stay away from these guys. They don't stand behind their work. I had problems with the paint 6 months after they did the work and they wanted to charge me again to fix the mess they made. Bad, bad business.

We are a family owned and operated collision shop specializing in minor to major vehicle accident repairs and claims. We do accept all Insurance companies, and are a State Farm Direct DRP. Our repairs are all guaranteed, and our paint is also guaranteed for life for flaws, or defects.

Thank you for choosing Ricca Auto Body! Since 1977, we have proudly offered a wide array of professional collision repair services in Hackensack, NJ. We look forward to you giving us the opportunity to serve you. We show how much we care about our customers, not just by performing quality repairs, but also about by using official OEM-recommended/required parts and procedures to repair your vehicle. What can you expect when you come to Ricca Auto Body?

In Summary, On 12/2 I financed a car with $6500 down cash from dealership. Upon purchasing noticed some issues which Dealership promised to fix. On 12/3 I picked up car and car was clear of 1/3 issues and made more promises regarding the other issues. On 12/22 car starting over heating with engine problems and dealership was contacted then next day. I advised of issue and was told to bring in car for repair after several complaints to the dealership staff. They kept the car for about 3 days. Returned car clear of issue. The following week the car started to have the same initial issue I was told that was completely fixed in addition to electrical issues when raining causing safety concerns. I could not pass inspection on the vehicle so I took it to an authorized proguard warranty shop who had the equipment to hook up the car and I didn't pass because it was deemed 14 out of the 28 diagnostic tests had multiple faults including airbag issues not deploying. The dealership was contacted once more and had the car a total of 9+ days. I kept getting multiple excuses and run around answers from anrepresentative at the dealership. I was eventually told to come pick up the car only to find out nothing was really fixed because the dealership never could fix the car because they did not have the proper equipment even if the are an authorized service repair shop of the after market warranty they sold me. Come to find out the warranty insurance they sold me was never contacted and made of any claims as they said they would be able to get this covered. You would at least think that you have a customer who just spent all this money and we want future business we should do what they can to get the car fixed by working with the warranty company they sold me. Additionally there were registration and title issues from the car they sold me delaying me from receiving plates. I received them 10 days after my temp tag expires. You pay a car note for a car you can't drive and yet no relief from the dealership. I feel this dealership misrespresented the sale of this car and it still can not pass inspection because of the safety and airbag concerns. I feel they have an unqualified mechanic okaying safety on vehicles when they apparently don't have the proper equipment to test vehicles diagnostically as I was told with my situation. I know I was taken advantage of and forced to sign papers with verbal promises. I am not sure of my options from others experience but any help is greatly appreciated. I feel this dealership can't be able to get away with this even though they make us sign paperwork they know customers don't fully understand. No one in their right mind would put $6500 CASH of their hard earned money down on an 18K Vehicle (that price got changed too as I see from other goggle reviews) that would give them so many issues within 30 days. You would think the dealership would care and have customer service. Forget about it.... I'm already seeking legal counsel and have filed complaints with BBB , AG office, and consumer protection. ****BUYERS BEWARE OF THIS PLACE. IT'S NOT WORTH IT YOUR TIME NOR MONEY. CONSUMERS HAVE TO PROTECT EACH OTHER FROM ESTABLISHMENTS THAT PRACTICE LIKE THIS SINCE THEY WILL NOT. SHADY DEALERSHIP!